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Professional training course

Certified Team Leader

High performance is achieved by those who lead. In today’s chaotic management environment, leaders must be able to engage their team and ass... The outline covers The team leadership challenge, Building a high performanc...

  • 5 daysClassroom or online
  • 13Upcoming dates
  • 7Cities
  • €2,210Fees from

Choose your format and date

  • 5 days
  • 09:00–14:00
  • Certificate of attendance

Classroom sessions

  1. 21–25 Dec 2026

    Barcelona

    Next date
    €2,315 + VAT
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  2. 18–22 Jan 2027

    Amsterdam

    €2,425 + VAT
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  3. 15–19 Feb 2027

    London

    €2,815 + VAT
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  4. 15–19 Mar 2027

    Istanbul

    Lowest fee
    €2,210 + VAT
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  5. 19–23 Apr 2027

    Vienna

    €3,225 + VAT
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  6. 17–21 May 2027

    Barcelona

    €2,315 + VAT
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  7. 21–25 Jun 2027

    Paris

    €2,810 + VAT
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  8. 19–23 Jul 2027

    Frankfurt

    €2,275 + VAT
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  9. 16–20 Aug 2027

    Barcelona

    €2,315 + VAT
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  10. 20–24 Sep 2027

    Amsterdam

    €2,425 + VAT
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  11. 18–22 Oct 2027

    London

    €2,815 + VAT
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  12. 15–19 Nov 2027

    Istanbul

    Lowest fee
    €2,210 + VAT
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  13. 20–24 Dec 2027

    Vienna

    €3,225 + VAT
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Online / Live sessions

  1. 21–25 Dec 2026

    Live virtual classroom

    Next date
    €1,815 + VAT
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  2. 18–22 Jan 2027

    Live virtual classroom

    €1,815 + VAT
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  3. 15–19 Feb 2027

    Live virtual classroom

    €1,815 + VAT
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  4. 15–19 Mar 2027

    Live virtual classroom

    €1,815 + VAT
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  5. 19–23 Apr 2027

    Live virtual classroom

    €1,815 + VAT
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  6. 17–21 May 2027

    Live virtual classroom

    €1,815 + VAT
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  7. 21–25 Jun 2027

    Live virtual classroom

    €1,815 + VAT
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  8. 19–23 Jul 2027

    Live virtual classroom

    €1,815 + VAT
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  9. 16–20 Aug 2027

    Live virtual classroom

    €1,815 + VAT
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  10. 20–24 Sep 2027

    Live virtual classroom

    €1,815 + VAT
    Register
  11. 18–22 Oct 2027

    Live virtual classroom

    €1,815 + VAT
    Register
  12. 15–19 Nov 2027

    Live virtual classroom

    €1,815 + VAT
    Register
  13. 20–24 Dec 2027

    Live virtual classroom

    €1,815 + VAT
    Register

Introduction

Course overview

High performance is achieved by those who lead. In today’s chaotic management environment, leaders must be able to engage their team and assist them in reaching their goals. This course helps team leaders develop the necessary skills to lead effectively. It includes leadership, communication, goal setting, time management and motivation skills.

View full course outline

What you will achieve

Learning objectives

  • Develop trust and rapport between team members
  • Create an effective and empowered team
  • Establish a motivating team environment
  • Apply strategies for improving team relationships
  • Develop strategies for implementing changes within a team

Who should attend

Target audience

  • Managers, supervisors, and team leaders who are responsible for building and maintaining effective teams in the work environment

Methodology

Learning approach

  • This course relies on the use of self evaluation exercises aimed at helping participants learn about their preferred styles in leading and communicating with others. The course also features the use of a number of case studies, practical exercises and presentations by participants followed by group discussions.

Complete course outline

Five focused days of learning and application

The timings provided are estimates and may vary depending on the number of participants and the discussions taking place during the sessions. They are indicative only and do not constitute a binding commitment.

Day 1

The team leadership challenge

  1. 21st century team definition
  2. On shifting ground: organizations today
  3. Skills of effective team leaders
  4. Characteristics of effective team leaders
  5. Coffee break
  6. Characteristics of effective team leaders (continued)
  7. Developing leadership skills
  8. Leadership styles: self analysis
  9. Techniques for increasing team effectiveness

Day 2

Building a high performance team

  1. Recipe for successful teams
  2. The teamwork success formula
  3. The importance of clear goals
  4. Decisions by consensus
  5. Coffee break
  6. Decisions by consensus (continued)
  7. Clear roles and work assignments
  8. From involvement to empowerment
  9. Types of effective teams
  10. Team development stages

Day 3

Inspiring teams to better performance

  1. Identifying team roles
  2. The Belbin type indicator
  3. Aligning individual and team motivators
  4. The values alignment matrix
  5. Coffee break
  6. The values alignment matrix (continued)
  7. Keys to resolving values conflicts
  8. The motivating mix
  9. Creating a supportive environment
  10. Energizing your team

Day 4

Sustainable strategies for improving team relationships

  1. Identifying effective communication methods
  2. Face to face communication
  3. Team problem solving
  4. Factors shaping team performance
  5. Coffee break
  6. Factors shaping team performance (continued)
  7. Phases of team problem solving
  8. Tools for making effective team decisions
  9. The ingredients of effective decision making

Day 5

The team leader’s role in managing change

  1. Managing change
  2. Change requires exchange and expanded thinking
  3. Key factors in successful change
  4. The change cycle
  5. The 4 room apartment strategy
  6. Coffee break
  7. The 4 room apartment strategy (continued)
  8. Typical reactions to change
  9. Helping the team move through change stages
  10. Handling reactions to change
  11. Strategies for dealing with change
  12. The 17 laws of great teamwork

Ready to book?

Certified Team Leader

Next session: 21 - 25 December 2026, Barcelona

Course FAQs

Questions about this course

What participants and training managers usually ask before booking Certified Team Leader. Can't find your answer?

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What does Certified Team Leader cover?

This course covers Interpersonal Skills and Self Development through a structured five-day outline focused on practical application, discussion, and implementation planning.

When is the next available session?

The next scheduled session starts on 21 - 25 December 2026. See the course schedules section for the available dates and delivery formats.

Who should attend this course?

Managers, supervisors, and team leaders who are responsible for building and maintaining effective teams in the work environment

Is bilingual course delivery available?

Yes. All course materials and presentations are provided in English, while bilingual explanation and discussion support may be available depending on the selected location and trainer availability. For example, when attending a course in Istanbul, you may request a Turkish-speaking trainer to explain the English course content in Turkish. Arabic explanation support may also be requested at this location. Other languages are available in selected cities. You can choose your preferred language support as an optional preference during registration.

How can I register for a session?

Use any Register button next to the available course dates to open the participant registration page and submit your booking request for the selected session.

Is this course available online as well as classroom-based?

Check the course schedules section for currently published classroom and Online / Live sessions.

Where are classroom sessions delivered?

Current classroom venues include Barcelona, Amsterdam, London, Istanbul, Vienna, Paris, Frankfurt.

How long is the training programme?

The programme runs for five days from 09:00 to 14:00, which gives 25 contact hours, including a daily 30-minute break (22.5 hours of instruction).