Global Learning for Operational Leaders
Course QP-002
Certified Six Sigma Yellow Belt
This thought-provoking course uses the renowned Motorola methodology to identify and solve organizational problems. The outline covers Introduction to Quality, Definitions of Six Sigma, Implementing Six Sigma & Statistic...
- 5 daysClassroom or online
- 14Upcoming dates
- 5Cities
- €1,925Fees from
Classroom
14 sessions
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Online / Live
14 sessions
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Introduction
Course overview
This thought-provoking course uses the renowned Motorola methodology to identify and solve organizational problems. Targeting the yellow belt level, this course will provide participants with the knowledge and tools to identify improvement opportunities in their organizations, help kick off the Six Sigma methodology with their teams, and assess their organization's readiness to launch Six Sigma projects. Participants will learn the different phases of Define, Measure, Analyze, Improve, and Control (DMAIC) and how to build a project charter. Additionally, they will learn about quality tools and statistics to help them formulate problem statements and translate them into a measurable format.
What you will achieve
Learning objectives
- Define and understand quality concepts and systems supporting Six Sigma
- Discover and discuss Six Sigma concepts and importance in business improvement and customer service
- Apply Six Sigma methodology (Define, Measure, Analyze, Improve, and Control (DMAIC))
- Examine the statistical background supporting Six Sigma projects
- Compare the various tools most used in Six Sigma projects
- Assess organization readiness to launch Six Sigma projects
Who should attend
Target audience
- Managers, supervisors and professionals who wish to understand Six Sigma, its use and how it relates to work and business improvement.
Methodology
Learning approach
- The course will give participants the chance to practice the skills acquired through exercises and case studies. Group and individual presentations will also be conducted. Additionally, videos will be shown about real-life companies that have implemented the Six Sigma methodology.
Complete course outline
Five focused days of learning and application
The timings provided are estimates and may vary depending on the number of participants and the discussions taking place during the sessions. They are indicative only and do not constitute a binding commitment.
Day 1
Introduction to Quality
- Definition of quality
- History of quality
- Benefits of quality systems
- Meet the ISO 9000 family
- Coffee break
- Meet the ISO 9000 family (continued)
- Cost of poor quality
- Evolution of quality management
- Quality management principles and Six Sigma
- Quality maturity ladder
Day 2
Definitions of Six Sigma
- Definition of Six Sigma and the meaning of Sigma
- History of Six Sigma
- Benefits of Six Sigma for organizations
- Savings from Six Sigma
- Coffee break
- Savings from Six Sigma (continued)
- Six Sigma as an improvement strategy
- Six Sigma in customer service
- Translating the Voice of Customer (VOC) to Critical to Quality (CTQ)
- Quality function deployment
Day 3
Implementing Six Sigma & Statistical Analysis in Six Sigma
- Implementing Six Sigma
- The methodology
- The DMAIC stages (Define, Measure, Analyze, Improve and Control)
- Project selection
- Problem statement write-up
- Roles of green belts and black belts
- Coffee break
- Roles of green belts and black belts (continued)
- Six Sigma and Lean
- Statistical Analysis in Six Sigma
- Sigma as a metric for quality
- Sources of variation in operations
- Calculation of process capability and Sigma level
- The commute example
- Software to support analysis
Day 4
Problem-solving Tools in Six Sigma
- Six Sigma toolbox
- Histogram
- Run charts
- Control charts
- Scatter diagrams
- Coffee break
- Scatter diagrams (continued)
- Pareto charts
- Cause and effect diagrams
- Why-why and how-how diagrams
- Process mapping
- The turtle diagram
Day 5
Deployment of Six Sigma
- Guidelines for selecting Six Sigma projects
- Characteristics of a successful Six Sigma project
- Coffee break
- Characteristics of a successful Six Sigma project (continued)
- Leadership and employee involvement
- Corporate commitment: 10 questions for leaders
Course FAQs
Questions about this course
What participants and training managers usually ask before booking Certified Six Sigma Yellow Belt. Can't find your answer?
What does Certified Six Sigma Yellow Belt (QP-002) cover?
This course covers Quality and Productivity through a structured five-day outline focused on practical application, discussion, and implementation planning.
When is the next available session?
The next scheduled session starts on 9 - 13 November 2026. See the course schedules section for the available dates and delivery formats.
Who should attend this course?
Managers, supervisors and professionals who wish to understand Six Sigma, its use and how it relates to work and business improvement.
Is bilingual course delivery available?
Yes. All course materials and presentations are provided in English, while bilingual explanation and discussion support may be available depending on the selected location and trainer availability. For example, when attending a course in Istanbul, you may request a Turkish-speaking trainer to explain the English course content in Turkish. Arabic explanation support may also be requested at this location. Other languages are available in selected cities. You can choose your preferred language support as an optional preference during registration.
How can I register for a session?
Use any Register button next to the available course dates to open the participant registration page and submit your booking request for the selected session.
Is this course available online as well as classroom-based?
Check the course schedules section for currently published classroom and Online / Live sessions.
Where are classroom sessions delivered?
Current classroom venues include Kuala lumpur, Barcelona, London, Frankfurt, Rome.
How long is the training programme?
The programme runs for five days from 09:00 to 14:00, which gives 25 contact hours, including a daily 30-minute break (22.5 hours of instruction).
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