Global Learning for Operational Leaders
Course LM-006
Certificate in High Impact Business Communication
Why Choose Certificate in High Impact Business Communication Training Course? Do you want your writing skills to get you noticed and your wo... The outline covers Improving Business Communication, What Makes an Effective...
- 5 daysClassroom or online
- 14Upcoming dates
- 6Cities
- €1,625Fees from
Classroom
14 sessions
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Online / Live
14 sessions
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Introduction
Course overview
Why Choose Certificate in High Impact Business Communication Training Course?
Do you want your writing skills to get you noticed and your work admired?
This intensive 5-day training course is about effective communications skills essential for organisational and personal success.
It provides a superb opportunity for professionals to take those skills to a higher level. There is a wealth of practical guidance on improving the effectiveness of various forms of written communication.
This Certificate in High Impact Business Communication training course will present how writing and presentation skills can work in tandem to achieve results.
If you want your reports, memos, letters and e-mail to be read with interest and acted upon and if you want to be able to present your ideas with impact and effectiveness, this is the right training course for you.
This Certificate in High Impact Business Communication training course will feature:
How to adapt your writing to your audience's needs
Proven ways to improve the effectiveness of various forms of written communication
Presentation skills to persuade even the most hostile audience
Power language to improve persuasiveness and impact
How to convey a credible message and create concise messages using a structured writing process
What you will achieve
Learning objectives
- Improve the effectiveness of your reports, proposals, emails, letters and other communication
- Develop more efficient writing processes, improving project and time management
- Meet the needs of your readerships/audiences enabling them achieve their own objectives
- Develop your presentational skills and the techniques to enhance impact and effectiveness
- Deploy the right techniques, tools and skills for a wide variety of communications challenges
Who should attend
Target audience
- Professionals who have greater communications responsibilities in their evolving roles or who are finding new communications challenges in their careers
- Individuals reporting up to senior executives or the board and want to shine
- Supervisors/Managers/Department Heads with new communication challenges in their careers
Complete course outline
Five focused days of learning and application
The timings provided are estimates and may vary depending on the number of participants and the discussions taking place during the sessions. They are indicative only and do not constitute a binding commitment.
Day 1
Improving Business Communication
- Barriers and pitfalls of business communication
- Differences between written and spoken communication and their implications
- Managing e-mails to be noticed
- Coffee break
- Managing e-mails to be noticed (continued)
- Writing effective business letters
- Writing professional agendas and minutes
- Writing instructions and guidelines
Day 2
What Makes an Effective Report
- Characteristics of an effective report
- Understanding the readers’ needs
- Generating ideas – Mind mapping and brain storming
- Coffee break
- Generating ideas – Mind mapping and brain storming (continued)
- Selecting and structuring the content – logical sequencing
- Sources of information and research techniques
- Great beginnings and neat endings
Day 3
The Writing Process
- Managing your time and priorities
- Sentences, paragraphs and readability
- Critical reading and managing comments
- Coffee break
- Critical reading and managing comments (continued)
- Proofreading, grammar and punctuation
- Tables, diagrams, figures and graphs
- The executive summary
Day 4
Presentation Skills
- Characteristics of effective presentations
- Preparing a persuasive business presentation
- The pillars of effective presentations
- Coffee break
- The pillars of effective presentations (continued)
- Structuring the presentation and making a case
- Positive body language
- Using visuals effectively
Day 5
Making a Case & Influencing Skills
- Choosing words for maximum impact
- Handling questions from your audience
- Team presentations to convince critics
- Coffee break
- Team presentations to convince critics (continued)
- Supporting presentations with written documentation
- Making a persuasive business case
- Influencing Skills and getting support
Course FAQs
Questions about this course
What participants and training managers usually ask before booking Certificate in High Impact Business Communication. Can't find your answer?
What does Certificate in High Impact Business Communication (LM-006) cover?
This course covers Leadership and Management through a structured five-day outline focused on practical application, discussion, and implementation planning.
When is the next available session?
The next scheduled session starts on 9 - 13 November 2026. See the course schedules section for the available dates and delivery formats.
Who should attend this course?
Professionals who have greater communications responsibilities in their evolving roles or who are finding new communications challenges in their careers, Individuals reporting up to senior executives or the board and want to shine, Supervisors/Managers/Department Heads with new communication challenges in their careers
Is bilingual course delivery available?
Yes. All course materials and presentations are provided in English, while bilingual explanation and discussion support may be available depending on the selected location and trainer availability. For example, when attending a course in Istanbul, you may request a Turkish-speaking trainer to explain the English course content in Turkish. Arabic explanation support may also be requested at this location. Other languages are available in selected cities. You can choose your preferred language support as an optional preference during registration.
How can I register for a session?
Use any Register button next to the available course dates to open the participant registration page and submit your booking request for the selected session.
Is this course available online as well as classroom-based?
Check the course schedules section for currently published classroom and Online / Live sessions.
Where are classroom sessions delivered?
Current classroom venues include Barcelona, Frankfurt, Istanbul, Cape Town, Paris, Vienna.
How long is the training programme?
The programme runs for five days from 09:00 to 14:00, which gives 25 contact hours, including a daily 30-minute break (22.5 hours of instruction).
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