Global Learning for Operational Leaders
Course PSM-013
Certificate in Business Decision Models
Effective decision-making is critical for business success, especially in environments shaped by uncertainty, competitio... The outline covers Principles of Effective Decision Making, Using Data for Better and Informed D...
- 5 daysClassroom or online
- 14Upcoming dates
- 6Cities
- €1,625Fees from
Classroom
14 sessions
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Online / Live
14 sessions
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Introduction
Course overview
Effective decision-making is critical for business success, especially in environments shaped by uncertainty, competition, and rapid change. Leaders and professionals need structured models that improve judgment, reduce risk, and support better outcomes. This course provides participants with practical decision-making frameworks, analytical tools, financial evaluation methods, and implementation techniques to make smarter business decisions.
What you will achieve
Learning objectives
- Understand core principles of business decision-making
- Apply structured decision-making models
- Use data to support informed decisions
- Evaluate stakeholder reactions and organizational politics
- Apply risk-based decision tools
- Use financial models for investment decisions
- Implement decisions successfully and monitor results
- Improve confidence and consistency in decision-making
Who should attend
Target audience
- Managers and Supervisors
- Team Leaders
- Business Analysts
- Project Managers
- Finance Professionals
- Strategy and Planning Staff
- Anyone involved in business decisions and problem-solving
Methodology
Learning approach
- This course uses an interactive and practical approach through presentations, case studies, group discussions, decision simulations, analytical exercises, financial calculations, and real workplace examples.
Complete course outline
Five focused days of learning and application
The timings provided are estimates and may vary depending on the number of participants and the discussions taking place during the sessions. They are indicative only and do not constitute a binding commitment.
Day 1
Principles of Effective Decision Making
- The principles of decision making
- Decision-making assessment
- The standard decision-making model
- The decision-making spectrum
- Coffee break
- The decision-making spectrum (continued)
- Townsend’s rules
- The RAPID model
- Building confidence in decision processes
Day 2
Using Data for Better and Informed Decisions
- Using data for better and informed decisions
- Lewin’s force field analysis of support and opposition
- Scenario analysis and charting possible futures
- Mapping stakeholders’ reactions
- Coffee break
- Mapping stakeholders’ reactions (continued)
- Dealing with the politics of decisions
- Case study and group discussion
Day 3
Risk-Based Decision Making
- Risk-based decision making concepts
- Risk impact/probability chart
- Characteristics of the risk/impact probability chart
- Decision tree analysis
- Coffee break
- Decision tree analysis (continued)
- Decision tree analysis implementation steps
- Application exercises on business risks
Day 4
Financial Literacy for Decision Makers
- Financial literacy for decision makers
- Capital budgeting and cost of capital
- Accounting Rate of Return (ARR)
- Payback Period (PP)
- Coffee break
- Payback Period (PP) (continued)
- Net Present Value (NPV)
- Internal Rate of Return (IRR)
- Comparing financial decision alternatives
Day 5
Implementing Your Decisions Successfully
- Implementing your decisions successfully
- Round’s Trap model
- How to use it
- Coffee break
- How to use it (continued)
- Shewhart’s PDCA model
- Application exercise
- Lessons learned and action planning
Course FAQs
Questions about this course
What participants and training managers usually ask before booking Certificate in Business Decision Models. Can't find your answer?
What does Certificate in Business Decision Models (PSM-013) cover?
This course covers Planning and Strategy Management through a structured five-day outline focused on practical application, discussion, and implementation planning.
When is the next available session?
The next scheduled session starts on 9 - 13 November 2026. See the course schedules section for the available dates and delivery formats.
Who should attend this course?
Managers and Supervisors, Team Leaders, Business Analysts
Is bilingual course delivery available?
Yes. All course materials and presentations are provided in English, while bilingual explanation and discussion support may be available depending on the selected location and trainer availability. For example, when attending a course in Istanbul, you may request a Turkish-speaking trainer to explain the English course content in Turkish. Arabic explanation support may also be requested at this location. Other languages are available in selected cities. You can choose your preferred language support as an optional preference during registration.
How can I register for a session?
Use any Register button next to the available course dates to open the participant registration page and submit your booking request for the selected session.
Is this course available online as well as classroom-based?
Check the course schedules section for currently published classroom and Online / Live sessions.
Where are classroom sessions delivered?
Current classroom venues include Kuala lumpur, Munich, Vienna, Barcelona, Cape Town, Paris.
How long is the training programme?
The programme runs for five days from 09:00 to 14:00, which gives 25 contact hours, including a daily 30-minute break (22.5 hours of instruction).
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