Global Learning for Operational Leaders
Classroom
14 sessions
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Online / Live
14 sessions
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Introduction
Course overview
SMEs are often more vulnerable to disruptions but have fewer resources for continuity planning. A simple, practical continuity plan can make the difference between survival and closure.
This Aractech course covers SME risks, simple impact analysis, practical continuity strategies, IT and data protection, supplier and customer continuity, insurance, crisis communication and testing on a small budget. Participants write a practical SME continuity plan.
What you will achieve
Learning objectives
- Identify key risks for SMEs
- Prioritise critical activities
- Develop practical continuity strategies
- Protect IT, data and key information
- Manage suppliers, customers and insurance
- Test and maintain a simple plan
Who should attend
Target audience
- SME owners and managers
- Operations managers in small firms
- Office managers
- Consultants supporting SMEs
- Family business managers
- Entrepreneurs
Methodology
Learning approach
- Practical workshops
- Templates
- Case studies
- Group discussions
- Plan writing
Complete course outline
Five focused days of learning and application
The timings provided are estimates and may vary depending on the number of participants and the discussions taking place during the sessions. They are indicative only and do not constitute a binding commitment.
Day 1
SME Risks
- Why continuity matters
- Common disruptions
- Risk assessment
- Coffee break
- Risk assessment (continued)
- Insurance basics
- Exercise: Risk list
Day 2
Critical Activities
- Simple impact analysis
- Priorities
- Dependencies
- Coffee break
- Dependencies (continued)
- Recovery times
- Workshop: Critical activities
Day 3
Continuity Strategies
- People
- Premises
- IT and data
- Coffee break
- IT and data (continued)
- Suppliers
- Exercise: Strategy selection
Day 4
Communication and Customers
- Crisis communication
- Customers
- Staff
- Coffee break
- Staff (continued)
- Reputation
- Case study: SME recovery
Day 5
Plan and Testing
- Writing the plan
- Testing
- Maintenance
- Coffee break
- Maintenance (continued)
- Low-cost tools
- Capstone: SME continuity plan
FAQ
Frequently asked questions
What does Business Continuity for Small and Medium Enterprises (BCCM-013) cover?
This course covers Business Continuity and Crisis Management through a structured five-day outline focused on practical application, discussion, and implementation planning.
When is the next available session?
The next scheduled session starts on 9 - 13 November 2026. See the course schedules section for the available dates and delivery formats.
Who should attend this course?
SME owners and managers, Operations managers in small firms, Office managers
Is bilingual course delivery available?
Yes. All course materials and presentations are provided in English, while bilingual explanation and discussion support may be available depending on the selected location and trainer availability. For example, when attending a course in Istanbul, you may request a Turkish-speaking trainer to explain the English course content in Turkish. Arabic explanation support may also be requested at this location. Other languages are available in selected cities. You can choose your preferred language support as an optional preference during registration.
How can I register for a session?
Use any Register button next to the available course dates to open the participant registration page and submit your booking request for the selected session.
Is this course available online as well as classroom-based?
Check the course schedules section for currently published classroom and Online / Live sessions.
Where are classroom sessions delivered?
Current classroom venues include Rome, Munich, Kuala lumpur, Barcelona, London.
How long is the training programme?
The programme runs for five days from 09:00 to 14:00, which gives 25 contact hours, including a daily 30-minute break (22.5 hours of instruction).
Quick request
Send quick request
Send a fast enquiry about this course and the academy team will get back to you.
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Request a formal quotation
Choose an available date and venue, add your participants, and we will email a formal quotation for Business Continuity for Small and Medium Enterprises to your business address.