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Course BCCM-029

Business Continuity Coordinator Practitioner Programme

Departmental and site business continuity coordinators are the people who turn a corporate continuity programme into pra... The outline covers Foundations of Business Continuity, Impact Analysis and Risk Assessment, Writ...

  • 5 daysClassroom or online
  • 49Upcoming dates
  • 12Cities
  • €1,825Fees from

Choose your format and date

  • 5 days
  • 09:00–14:00
  • Certificate of attendance

Classroom sessions

  1. 7–11 Dec 2026

    Frankfurt

    Next date
    €2,175 + VAT
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  2. 14–18 Dec 2026

    London

    €2,915 + VAT
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  3. 21–25 Dec 2026

    Barcelona

    €2,275 + VAT
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  4. 4–8 Jan 2027

    London

    €2,915 + VAT
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  5. 11–15 Jan 2027

    Barcelona

    €2,275 + VAT
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  6. 18–22 Jan 2027

    Frankfurt

    €2,175 + VAT
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  7. 25–29 Jan 2027

    Geneva

    €3,315 + VAT
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  8. 1–5 Feb 2027

    Istanbul

    €2,825 + VAT
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  9. 8–12 Feb 2027

    London

    €2,915 + VAT
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  10. 15–19 Feb 2027

    Barcelona

    €2,275 + VAT
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  11. 22–26 Feb 2027

    Frankfurt

    €2,175 + VAT
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  12. 1–5 Mar 2027

    Frankfurt

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  13. 8–12 Mar 2027

    Kuala Lumpur

    €2,425 + VAT
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  14. 15–19 Mar 2027

    London

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  15. 22–26 Mar 2027

    Barcelona

    €2,275 + VAT
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  16. 5–9 Apr 2027

    Barcelona

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  17. 12–16 Apr 2027

    Frankfurt

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  18. 19–23 Apr 2027

    Madrid

    €3,400 + VAT
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  19. 26–30 Apr 2027

    London

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  20. 3–7 May 2027

    London

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  21. 10–14 May 2027

    Barcelona

    €2,275 + VAT
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  22. 17–21 May 2027

    Frankfurt

    €2,175 + VAT
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  23. 24–28 May 2027

    Munich

    €2,425 + VAT
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  24. 7–11 Jun 2027

    Frankfurt

    €2,175 + VAT
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  25. 14–18 Jun 2027

    London

    €2,915 + VAT
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  26. 21–25 Jun 2027

    Barcelona

    €2,275 + VAT
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  27. 5–9 Jul 2027

    Frankfurt

    €2,175 + VAT
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  28. 12–16 Jul 2027

    Rome

    €2,830 + VAT
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  29. 19–23 Jul 2027

    London

    €2,915 + VAT
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  30. 26–30 Jul 2027

    Barcelona

    €2,275 + VAT
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  31. 2–6 Aug 2027

    Barcelona

    €2,275 + VAT
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  32. 9–13 Aug 2027

    Frankfurt

    €2,175 + VAT
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  33. 16–20 Aug 2027

    Vienna

    €3,425 + VAT
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  34. 23–27 Aug 2027

    London

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  35. 6–10 Sep 2027

    Frankfurt

    €2,175 + VAT
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  36. 13–17 Sep 2027

    London

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  37. 20–24 Sep 2027

    Barcelona

    €2,275 + VAT
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  38. 4–8 Oct 2027

    Cape Town

    Lowest fee
    €1,825 + VAT
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  39. 11–15 Oct 2027

    London

    €2,915 + VAT
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  40. 18–22 Oct 2027

    Barcelona

    €2,275 + VAT
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  41. 25–29 Oct 2027

    Frankfurt

    €2,175 + VAT
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  42. 1–5 Nov 2027

    Frankfurt

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  43. 8–12 Nov 2027

    Dubai

    €2,845 + VAT
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  44. 15–19 Nov 2027

    London

    €2,915 + VAT
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  45. 22–26 Nov 2027

    Barcelona

    €2,275 + VAT
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  46. 6–10 Dec 2027

    Barcelona

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  47. 13–17 Dec 2027

    Frankfurt

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  48. 20–24 Dec 2027

    Geneva

    €3,315 + VAT
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  49. 27–31 Dec 2027

    London

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Online / Live sessions

  1. 7–11 Dec 2026

    Live virtual classroom

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  2. 14–18 Dec 2026

    Live virtual classroom

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  3. 21–25 Dec 2026

    Live virtual classroom

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  4. 4–8 Jan 2027

    Live virtual classroom

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  5. 11–15 Jan 2027

    Live virtual classroom

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  6. 18–22 Jan 2027

    Live virtual classroom

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  7. 25–29 Jan 2027

    Live virtual classroom

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  8. 1–5 Feb 2027

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  9. 8–12 Feb 2027

    Live virtual classroom

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  10. 15–19 Feb 2027

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  11. 22–26 Feb 2027

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  12. 1–5 Mar 2027

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  13. 8–12 Mar 2027

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  14. 15–19 Mar 2027

    Live virtual classroom

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  15. 22–26 Mar 2027

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  16. 5–9 Apr 2027

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  17. 12–16 Apr 2027

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  18. 19–23 Apr 2027

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  19. 26–30 Apr 2027

    Live virtual classroom

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  20. 3–7 May 2027

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  21. 10–14 May 2027

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  22. 17–21 May 2027

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  23. 24–28 May 2027

    Live virtual classroom

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  24. 7–11 Jun 2027

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  25. 14–18 Jun 2027

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  26. 21–25 Jun 2027

    Live virtual classroom

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  27. 5–9 Jul 2027

    Live virtual classroom

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  28. 12–16 Jul 2027

    Live virtual classroom

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  29. 19–23 Jul 2027

    Live virtual classroom

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  30. 26–30 Jul 2027

    Live virtual classroom

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  31. 2–6 Aug 2027

    Live virtual classroom

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  32. 9–13 Aug 2027

    Live virtual classroom

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  33. 16–20 Aug 2027

    Live virtual classroom

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  34. 23–27 Aug 2027

    Live virtual classroom

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  35. 6–10 Sep 2027

    Live virtual classroom

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  36. 13–17 Sep 2027

    Live virtual classroom

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  37. 20–24 Sep 2027

    Live virtual classroom

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  38. 4–8 Oct 2027

    Live virtual classroom

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  39. 11–15 Oct 2027

    Live virtual classroom

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  40. 18–22 Oct 2027

    Live virtual classroom

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  41. 25–29 Oct 2027

    Live virtual classroom

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  42. 1–5 Nov 2027

    Live virtual classroom

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  43. 8–12 Nov 2027

    Live virtual classroom

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  44. 15–19 Nov 2027

    Live virtual classroom

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  45. 22–26 Nov 2027

    Live virtual classroom

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  46. 6–10 Dec 2027

    Live virtual classroom

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  47. 13–17 Dec 2027

    Live virtual classroom

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  48. 20–24 Dec 2027

    Live virtual classroom

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  49. 27–31 Dec 2027

    Live virtual classroom

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Introduction

Course overview

Departmental and site business continuity coordinators are the people who turn a corporate continuity programme into practical readiness on the ground. They maintain local plans, train colleagues, support exercises and help lead the local response when disruption occurs. Yet many coordinators take on the role alongside other duties with little formal preparation.

This Business Continuity Coordinator Practitioner Programme gives coordinators the knowledge, tools and confidence to perform their role effectively. Participants learn the continuity management life cycle, how to gather information for impact analysis, how to write clear and usable plans, how to raise awareness, how to take part in exercises and how to support response and recovery.

The programme is practical and template-driven, so participants leave with materials they can use immediately in their own departments.

View full course outline

What you will achieve

Learning objectives

  • Explain the business continuity management life cycle and key terms
  • Describe the role and responsibilities of a continuity coordinator
  • Gather information for business impact analysis and risk assessment
  • Write clear, concise and usable departmental continuity plans
  • Maintain contact lists, resources and plan documentation
  • Raise continuity awareness among colleagues
  • Participate in and support continuity exercises
  • Support response and recovery during real disruptions

Who should attend

Target audience

  • Departmental and site business continuity coordinators
  • Newly appointed continuity champions
  • Office and operations managers with continuity duties
  • Facilities and administration staff supporting continuity
  • IT coordinators supporting recovery plans
  • Team leaders responsible for local readiness

Methodology

Learning approach

  • The programme combines short explanations with practical exercises using templates. Participants complete a mini impact analysis for a department, draft a departmental plan, design an awareness activity and take part in a tabletop exercise. Peer review helps improve plan quality.

Complete course outline

Five focused days of learning and application

The timings provided are estimates and may vary depending on the number of participants and the discussions taking place during the sessions. They are indicative only and do not constitute a binding commitment.

Day 1

Foundations of Business Continuity

  1. Why business continuity matters to every department
  2. Key terms and concepts in continuity management
  3. The continuity management life cycle in practice
  4. Coffee break
  5. International standards and good practice in overview
  6. Role and responsibilities of the continuity coordinator
  7. Working with the central continuity team
  8. Self-assessment of departmental readiness

Day 2

Impact Analysis and Risk Assessment

  1. Identifying the department's key activities
  2. Assessing impacts of disruption over time
  3. Recording recovery time objectives and minimum service levels
  4. Identifying people, technology, premises and supplier dependencies
  5. Coffee break
  6. Identifying people, technology, premises and supplier dependencies (continued)
  7. Identifying local risks and single points of failure
  8. Validating information with managers
  9. Exercise: mini impact analysis for a department

Day 3

Writing Departmental Plans

  1. Structure of an effective departmental continuity plan
  2. Writing clear action checklists and procedures
  3. Contact lists, call trees and escalation routes
  4. Workarounds and alternative ways of working
  5. Coffee break
  6. Workarounds and alternative ways of working (continued)
  7. Resource requirements and recovery locations
  8. Keeping plans short, current and accessible
  9. Workshop: drafting a departmental continuity plan

Day 4

Awareness, Training and Exercises

  1. Raising continuity awareness among colleagues
  2. Induction and refresher training for staff
  3. Taking part in discussion-based exercises
  4. Supporting call tree and relocation tests
  5. Coffee break
  6. Recording exercise lessons and actions
  7. Updating plans after exercises
  8. Tabletop exercise: a building access loss scenario

Day 5

Response, Recovery and Maintenance

  1. The coordinator's role during a real disruption
  2. Reporting incidents and escalating to the crisis team
  3. Coordinating local recovery and communication
  4. Post-incident reviews and lessons learned
  5. Coffee break
  6. Post-incident reviews and lessons learned (continued)
  7. Annual plan review and maintenance cycle
  8. Supporting audits and programme reporting
  9. Personal action plan for the coordinator role

Ready to book?

Business Continuity Coordinator Practitioner Programme

Next session: 7 - 11 December 2026, Frankfurt

Course FAQs

Questions about this course

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What does Business Continuity Coordinator Practitioner Programme (BCCM-029) cover?

This course covers Business Continuity and Crisis Management through a structured five-day outline focused on practical application, discussion, and implementation planning.

When is the next available session?

The next scheduled session starts on 14 - 18 December 2026. See the course schedules section for the available dates and delivery formats.

Who should attend this course?

Departmental and site business continuity coordinators, Newly appointed continuity champions, Office and operations managers with continuity duties

Is bilingual course delivery available?

Yes. All course materials and presentations are provided in English, while bilingual explanation and discussion support may be available depending on the selected location and trainer availability. For example, when attending a course in Istanbul, you may request a Turkish-speaking trainer to explain the English course content in Turkish. Arabic explanation support may also be requested at this location. Other languages are available in selected cities. You can choose your preferred language support as an optional preference during registration.

How can I register for a session?

Use any Register button next to the available course dates to open the participant registration page and submit your booking request for the selected session.

Is this course available online as well as classroom-based?

Check the course schedules section for currently published classroom and Online / Live sessions.

Where are classroom sessions delivered?

Current classroom venues include London, Barcelona, Frankfurt, Geneva, Istanbul, Kuala lumpur, Madrid, Munich, Rome, Vienna, Cape Town, Dubai.

How long is the training programme?

The programme runs for five days from 09:00 to 14:00, which gives 25 contact hours, including a daily 30-minute break (22.5 hours of instruction).