Global Learning for Operational Leaders
Classroom
14 sessions
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Online / Live
14 sessions
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Introduction
Course overview
Governments are adopting AI for service delivery, fraud detection, policy analysis and internal productivity. At the same time, public sector AI must meet high standards of fairness, transparency and accountability.
This Aractech course explains AI applications in government, generative AI for public servants, use-case selection, data requirements, procurement of AI solutions, AI risk and ethics, legal frameworks and building public trust. Participants develop an AI adoption plan for a public entity.
The course suits public sector leaders and digital officials.
What you will achieve
Learning objectives
- Identify AI applications in government
- Use generative AI responsibly in public work
- Select and prioritise AI use cases
- Procure AI solutions appropriately
- Manage AI risks, ethics and legal requirements
- Build public trust in government AI
Who should attend
Target audience
- Government digital leaders
- Policy officials
- Public sector IT managers
- Procurement officials
- Ethics and legal advisers
- Senior civil servants
Methodology
Learning approach
- Case studies
- Demonstrations
- Use-case workshops
- Ethics discussions
- Planning
Complete course outline
Five focused days of learning and application
The timings provided are estimates and may vary depending on the number of participants and the discussions taking place during the sessions. They are indicative only and do not constitute a binding commitment.
Day 1
AI in the Public Sector
- AI concepts
- Government use cases
- International examples
- Opportunities and risks
- Coffee break
- Opportunities and risks (continued)
- Readiness
- Exercise: Opportunity scan
Day 2
Generative AI for Public Servants
- Drafting and summarising
- Citizen services
- Knowledge management
- Policies for use
- Coffee break
- Policies for use (continued)
- Data protection
- Lab: Generative AI exercises
Day 3
Use Cases and Data
- Use-case prioritisation
- Data requirements
- Pilots
- Coffee break
- Pilots (continued)
- Evaluation
- Workshop: Use-case selection
Day 4
Procurement and Governance
- Procuring AI
- Algorithmic transparency
- Risk assessment
- Legal frameworks
- Coffee break
- Legal frameworks (continued)
- Oversight bodies
- Case study: Public AI controversy
Day 5
Trust and Roadmap
- Public engagement
- Accountability
- Skills
- Coffee break
- Skills (continued)
- Scaling
- Roadmap
- Capstone: AI adoption plan
FAQ
Frequently asked questions
What does Artificial Intelligence in Government: Opportunities and Governance (GPS-022) cover?
This course covers Government and Public Sector through a structured five-day outline focused on practical application, discussion, and implementation planning.
When is the next available session?
The next scheduled session starts on 2 - 6 November 2026. See the course schedules section for the available dates and delivery formats.
Who should attend this course?
Government digital leaders, Policy officials, Public sector IT managers
Is bilingual course delivery available?
Yes. All course materials and presentations are provided in English, while bilingual explanation and discussion support may be available depending on the selected location and trainer availability. For example, when attending a course in Istanbul, you may request a Turkish-speaking trainer to explain the English course content in Turkish. Arabic explanation support may also be requested at this location. Other languages are available in selected cities. You can choose your preferred language support as an optional preference during registration.
How can I register for a session?
Use any Register button next to the available course dates to open the participant registration page and submit your booking request for the selected session.
Is this course available online as well as classroom-based?
Check the course schedules section for currently published classroom and Online / Live sessions.
Where are classroom sessions delivered?
Current classroom venues include Kuala lumpur, Rome, Paris, Frankfurt, Barcelona, Geneva.
How long is the training programme?
The programme runs for five days from 09:00 to 14:00, which gives 25 contact hours, including a daily 30-minute break (22.5 hours of instruction).
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