Classroom
14 sessionsOnline / Live
14 sessionsIntroduction
Course overview
Retailers lose significant revenue through shoplifting, employee theft, fraud, administrative errors and organised retail crime. Loss prevention protects margins while maintaining a positive customer experience.
This Aractech course covers shrinkage causes and measurement, loss prevention strategy, store security, employee theft prevention, organised retail crime, data analytics and exception reporting, investigations and loss prevention culture. Participants develop a store loss prevention plan.
What you will achieve
Learning objectives
- Measure and analyse shrinkage
- Develop loss prevention strategies
- Apply store security measures
- Prevent employee theft and fraud
- Counter organised retail crime
- Use analytics and investigations to reduce loss
Who should attend
Target audience
- Loss prevention managers
- Store and area managers
- Retail security staff
- Retail auditors
- Operations managers
- Inventory control staff
Methodology
Learning approach
- Retail case studies
- Shrink analysis exercises
- Store assessment workshop
- Group discussions
- Planning
Complete course outline
Five focused days of learning and application
The timings provided are estimates and may vary depending on the number of participants and the discussions taking place during the sessions. They are indicative only and do not constitute a binding commitment.
Day 1
Understanding Shrinkage
- Shrink causes
- Measurement
- Benchmarks
- Coffee break
- Benchmarks (continued)
- Impact on profit
- Exercise: Shrink analysis
Day 2
Store Security
- Store design
- EAS and tagging
- CCTV
- Coffee break
- CCTV (continued)
- Staff awareness
- Workshop: Store assessment
Day 3
Internal Theft and Fraud
- Employee theft
- Refund and POS fraud
- Controls
- Coffee break
- Controls (continued)
- Culture
- Case study: Internal fraud ring
Day 4
Organised Crime and Analytics
- Organised retail crime
- Exception reporting
- Data analytics
- Coffee break
- Data analytics (continued)
- Partnerships
- Lab: Exception analysis
Day 5
Investigations and Programmes
- Investigations
- Legal considerations
- Programme KPIs
- Coffee break
- Programme KPIs (continued)
- Training
- Capstone: Loss prevention plan
FAQ
Frequently asked questions
What does Retail Loss Prevention (SM-008) cover?
This course covers Security Management through a structured five-day outline focused on practical application, discussion, and implementation planning.
When is the next available session?
The next scheduled session starts on 2 - 6 November 2026. See the course schedules section for the available dates and delivery formats.
Who should attend this course?
Loss prevention managers, Store and area managers, Retail security staff
Is bilingual course delivery available?
Yes. All course materials and presentations are provided in English, while bilingual explanation and discussion support may be available depending on the selected location and trainer availability. For example, when attending a course in Istanbul, you may request a Turkish-speaking trainer to explain the English course content in Turkish. Arabic explanation support may also be requested at this location. Other languages are available in selected cities. You can choose your preferred language support as an optional preference during registration.
How can I register for a session?
Use any Register button next to the available course dates to open the participant registration page and submit your booking request for the selected session.
Is this course available online as well as classroom-based?
Check the course schedules section for currently published classroom and Online / Live sessions.
Where are classroom sessions delivered?
Current classroom venues include Rome, Munich, Vienna, Barcelona, Cape Town, Frankfurt, Paris.
How long is the training programme?
The programme runs for five days from 09:00 to 14:00, which gives 25 contact hours, including a daily 30-minute break (22.5 hours of instruction).
Quick request
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Choose an available date and venue, add your participants, and we will email a formal quotation for Retail Loss Prevention to your business address.
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