Global Learning for Operational Leaders
Classroom
15 sessions
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Online / Live
15 sessions
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Introduction
Course overview
This course is designed for supervisors, managers, and individuals at any level within the organization who want to sharpen their leadership capabilities, aspire to learn more about themselves, and are interested in using their influencing skills to manage and lead others. The course takes the participants on a journey of self-discovery and self-reflection and trains them on strategies and skills that will make them shine and thrive in their jobs and personal lives.
What you will achieve
Learning objectives
- Increase their self-awareness for better self-management
- Plan and set goals and directions based on values and aspirations
- Earn the trust of others and get results with leadership coaching
- Persuade others by using persuasive strategies and techniques
- Inspire growth and lead others for long-term results
Who should attend
Target audience
- This course is ideal for new or experienced supervisors and managers in any function within the organization and for individuals who want to better understand and manage themselves and lead others. The course is also perfect for those looking for a refresher course, a new perspective, or inspiration on the course subject.
- Target Competencies
- Working productively with others
- Communicating and emphatic listening
- Planning and goal-setting
- Self-Awareness
- Coaching skills
- Influencing and persuasion skills
Methodology
Learning approach
- This course uses self-assessment tools to diagnose, discover, and explain the participants’ ability to manage and lead others. It will also use group presentations, discussions, role-plays, and case analyses.
Course content
Course outline and key learning areas
Module 1
Self-Awareness: A Point of Departure
- Assessing your self-awareness
- Why increase your self-awareness?
- How to increase your self-awareness
Module 2
Self-awareness questionnaires
- Emotional intelligence questionnaire
- Assertiveness questionnaire
- Meirc Behavioral Profile
- Summarizing your self-awareness profile
Module 3
Self-Management: Clarifying Values, Setting Goals, and Planning
- What is meant by self-management?
- Self-management, personal and social skills
- Self-management skills and lifelong learning
- How well do you plan and set goals?
- What are your personal values?
- Personal goal-setting
- Personal mission statements
- Strategies for effective goal-setting
Module 4
Leading Others with Active Coaching
- Characteristics of an ideal coach
- How a good coach is described
- Seven masterful coaching personality traits
- Myths and realities
- Seven communication principles for coaching
- Gathering good information with EARS
- Good habits of effective listeners
- Leadership coaching styles: What kind of coach are you?
Module 5
Persuading Others with Tact and Diplomacy
- Definition of ‘Persuasion’
- Persuasion strategies: Credibility
- Persuasion strategies: Logical reasoning
- Persuasion strategies: Emotional appeal
- Improving your persuasive skills
- Persuasive skills in formal presentations
- Persuasion versus negotiation
- The art of persuasion: Thirty proven tips and techniques
FAQ
Frequently asked questions
What does Managing Self and Leading Others cover?
This course covers Interpersonal Skills and Self Development through a structured five-day outline focused on practical application, discussion, and implementation planning.
When is the next available session?
The next scheduled session starts on 5 - 9 October 2026, with additional classroom dates and mirrored Online / Live options listed in the course schedules section.
Who should attend this course?
This course is ideal for new or experienced supervisors and managers in any function within the organization and for individuals who want to better understand and manage themselves and lead others. The course is also perfect for those looking for a refresher course, a new perspective, or inspiration on the course subject., Target Competencies, Working productively with others
Is bilingual course delivery available?
Yes. All course materials and presentations are provided in English, while bilingual explanation and discussion support may be available depending on the selected location and trainer availability. For example, when attending a course in Istanbul, you may request a Turkish-speaking trainer to explain the English course content in Turkish. Arabic explanation support may also be requested at this location. Other languages are available in selected cities. You can choose your preferred language support as an optional preference during registration.
How can I register for a session?
Use any Register button next to the available course dates to open the participant registration page and submit your booking request for the selected session.
Is this course available online as well as classroom-based?
Yes. The course detail page includes both classroom sessions and Online / Live sessions, with online options aligned to the same course dates for easier planning.
Where are classroom sessions delivered?
Current classroom venues include Amsterdam, London, Istanbul, Vienna, Barcelona, Rome, Munich.
How long is the training programme?
The programme runs for five days, with up to five training hours per day, from 9:00 AM to 2:00 PM. Each programme includes a total of 25 accredited training hours.
Quick request
Send quick request
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Get a quotation
Request a formal quotation
Choose an available date and venue, add your participants, and we will email a formal quotation for Managing Self and Leading Others to your business address.