Global Learning for Operational Leaders
Classroom
15 sessions
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Online / Live
15 sessions
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Introduction
Course overview
Many professionals need support from people they do not manage: peers, other departments, clients and senior leaders. Influence without authority is essential for getting things done.
This Aractech course covers sources of influence, understanding stakeholders, building credibility and trust, influence strategies and tactics, persuasive communication, negotiation, handling resistance and building networks. Participants plan influence strategies for real challenges.
What you will achieve
Learning objectives
- Understand sources of influence
- Analyse stakeholders and their motivations
- Build credibility and trust
- Apply influence strategies and tactics
- Communicate persuasively
- Handle resistance and build networks
Who should attend
Target audience
- Professionals and specialists
- Project managers
- Team leaders
- Business partners in HR, IT and finance
- Consultants
- Middle managers
Methodology
Learning approach
- Interactive sessions
- Stakeholder mapping
- Role plays
- Case studies
- Action planning
Complete course outline
Five focused days of learning and application
The timings provided are estimates and may vary depending on the number of participants and the discussions taking place during the sessions. They are indicative only and do not constitute a binding commitment.
Day 1
Influence Foundations
- Influence versus authority
- Sources of power
- Influence styles
- Coffee break
- Influence styles (continued)
- Self-assessment
- Exercise: Influence profile
Day 2
Stakeholders
- Stakeholder mapping
- Motivations
- Interests
- Coffee break
- Interests (continued)
- Relationships
- Workshop: Stakeholder map
Day 3
Credibility and Persuasion
- Credibility
- Trust
- Persuasive communication
- Coffee break
- Persuasive communication (continued)
- Framing
- Role play: Persuading a peer
Day 4
Tactics and Resistance
- Influence tactics
- Reciprocity
- Handling resistance
- Coffee break
- Handling resistance (continued)
- Negotiation
- Role play: Overcoming resistance
Day 5
Networks
- Building networks
- Coalitions
- Coffee break
- Coalitions (continued)
- Sustaining influence
- Ethics
- Capstone: Influence plan
FAQ
Frequently asked questions
What does Influencing Skills Without Authority (ISSD-006) cover?
This course covers Interpersonal Skills and Self Development through a structured five-day outline focused on practical application, discussion, and implementation planning.
When is the next available session?
The next scheduled session starts on 16 - 20 November 2026. See the course schedules section for the available dates and delivery formats.
Who should attend this course?
Professionals and specialists, Project managers, Team leaders
Is bilingual course delivery available?
Yes. All course materials and presentations are provided in English, while bilingual explanation and discussion support may be available depending on the selected location and trainer availability. For example, when attending a course in Istanbul, you may request a Turkish-speaking trainer to explain the English course content in Turkish. Arabic explanation support may also be requested at this location. Other languages are available in selected cities. You can choose your preferred language support as an optional preference during registration.
How can I register for a session?
Use any Register button next to the available course dates to open the participant registration page and submit your booking request for the selected session.
Is this course available online as well as classroom-based?
Check the course schedules section for currently published classroom and Online / Live sessions.
Where are classroom sessions delivered?
Current classroom venues include Istanbul, Amsterdam, Paris, Barcelona, London, Munich.
How long is the training programme?
The programme runs for five days from 09:00 to 14:00, which gives 25 contact hours, including a daily 30-minute break (22.5 hours of instruction).
Quick request
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Choose an available date and venue, add your participants, and we will email a formal quotation for Influencing Skills Without Authority to your business address.