Global Learning for Operational Leaders
Classroom
15 sessions
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Online / Live
15 sessions
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Introduction
Course overview
Course Introduction
Generative AI, fueled by technologies like ChatGPT, is a game-changer in today’s business world. These advanced tools have the potential to transform how companies operate, innovate, and engage with their customers.
From improving efficiency and productivity to opening up new opportunities for customer interaction, ChatGPT and generative AI are paving the way for groundbreaking possibilities.
Course content
Five focused days of learning and application
Day 1
Introduction to Generative AI and ChatGPT
- Overview of generative AI and its evolution
- Understanding ChatGPT: Key features, capabilities, and applications
- Real-world case studies of AI-driven business innovation
- Hands-on session: Exploring ChatGPT in business scenarios
Day 2
Generative AI in Business Operations
- Enhancing productivity with AI: Workflow automation and task optimization
- Leveraging AI for data analysis and decision-making
- AI tools for internal and external communication
- Workshop: Designing AI workflows for operational efficiency
Day 3
Driving Customer Engagement and Experience with AI
- Personalization and customer insights through generative AI
- Chatbots and virtual assistants for customer service excellence
- Building brand loyalty with AI-driven marketing strategies
- Group activity: Creating customer-centric AI solutions
Day 4
AI-Powered Innovation and Product Development
- Generative AI for ideation and prototyping
- Content creation: AI in marketing, design, and storytelling
- Exploring new business models enabled by AI
- Hands-on exercise: Developing an AI-driven product concept
Day 5
Ethics, Risks, and Future Trends in AI
- Addressing ethical challenges: Bias, transparency, and accountability
- Managing risks: Data privacy, security, and compliance
- Emerging trends in generative AI and their implications for businesses
- Final project: Presenting an AI innovation plan for a business scenario
FAQ
Frequently asked questions
What does Generative AI and ChatGPT: A Game-Changer for Business Innovation (DIT-005) cover?
This course covers Digital Innovation and Transformation through a structured five-day outline focused on practical application, discussion, and implementation planning.
When is the next available session?
The next scheduled session starts on 12 - 16 October 2026, with additional classroom dates and mirrored Online / Live options listed in the course schedules section.
Who should attend this course?
This programme is designed for professionals responsible for strategy, operations, transformation, or delivery leadership.
Is bilingual course delivery available?
Yes. All course materials and presentations are provided in English, while bilingual explanation and discussion support may be available depending on the selected location and trainer availability. For example, when attending a course in Istanbul, you may request a Turkish-speaking trainer to explain the English course content in Turkish. Arabic explanation support may also be requested at this location. Other languages are available in selected cities. You can choose your preferred language support as an optional preference during registration.
How can I register for a session?
Use any Register button next to the available course dates to open the participant registration page and submit your booking request for the selected session.
Is this course available online as well as classroom-based?
Yes. The course detail page includes both classroom sessions and Online / Live sessions, with online options aligned to the same course dates for easier planning.
Where are classroom sessions delivered?
Current classroom venues include Istanbul, Vienna, Barcelona, Rome, Munich, Amsterdam, London, Cape Town.
How long is the training programme?
The programme runs for five days, with up to five training hours per day, from 9:00 AM to 2:00 PM. Each programme includes a total of 25 accredited training hours.
Quick request
Send quick request
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Request a formal quotation
Choose an available date and venue, add your participants, and we will email a formal quotation for Generative AI and ChatGPT: A Game-Changer for Business Innovation to your business address.