Global Learning for Operational Leaders
Classroom
12 sessions
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Online / Live
12 sessions
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Introduction
Course overview
Freight forwarders and shipping teams coordinate the movement of goods across borders by sea, air and road. Errors in documentation, routing or customs cause delays and costs.
This Aractech course covers international transport modes, freight forwarding services, booking and routing, shipping documentation, containers and cargo handling, customs coordination, freight rates and costs, cargo insurance and claims. Participants manage shipment scenarios.
What you will achieve
Learning objectives
- Understand international transport modes
- Explain freight forwarding services
- Book and route shipments efficiently
- Prepare and check shipping documentation
- Coordinate customs clearance
- Manage freight costs, insurance and claims
Who should attend
Target audience
- Freight forwarders
- Shipping coordinators
- Import and export staff
- Logistics professionals
- Procurement staff
- Customer service staff in logistics
Methodology
Learning approach
- Practical scenarios
- Document exercises
- Case studies
- Group discussions
- Reviews
Complete course outline
Five focused days of learning and application
The timings provided are estimates and may vary depending on the number of participants and the discussions taking place during the sessions. They are indicative only and do not constitute a binding commitment.
Day 1
International Transport
- Sea, air and road freight
- Multimodal transport
- Carriers
- Coffee break
- Carriers (continued)
- Incoterms links
- Exercise: Mode selection
Day 2
Forwarding Services
- Forwarder roles
- Booking
- Consolidation
- Coffee break
- Consolidation (continued)
- Routing
- Workshop: Shipment plan
Day 3
Documentation
- Bills of lading
- Air waybills
- Commercial documents
- Coffee break
- Commercial documents (continued)
- Dangerous goods
- Exercise: Document check
Day 4
Customs and Costs
- Customs coordination
- Freight rates
- Surcharges
- Coffee break
- Surcharges (continued)
- Cost control
- Case study: Delayed shipment
Day 5
Insurance and Claims
- Cargo insurance
- Liability
- Claims
- Coffee break
- Claims (continued)
- Performance
- Capstone: Shipment management scenario
FAQ
Frequently asked questions
What does Freight Forwarding and Shipping Operations (PSCM-038) cover?
This course covers Procurement and Supply Chain Management through a structured five-day outline focused on practical application, discussion, and implementation planning.
When is the next available session?
The next scheduled session starts on 25 - 29 January 2027. See the course schedules section for the available dates and delivery formats.
Who should attend this course?
Freight forwarders, Shipping coordinators, Import and export staff
Is bilingual course delivery available?
Yes. All course materials and presentations are provided in English, while bilingual explanation and discussion support may be available depending on the selected location and trainer availability. For example, when attending a course in Istanbul, you may request a Turkish-speaking trainer to explain the English course content in Turkish. Arabic explanation support may also be requested at this location. Other languages are available in selected cities. You can choose your preferred language support as an optional preference during registration.
How can I register for a session?
Use any Register button next to the available course dates to open the participant registration page and submit your booking request for the selected session.
Is this course available online as well as classroom-based?
Check the course schedules section for currently published classroom and Online / Live sessions.
Where are classroom sessions delivered?
Current classroom venues include Amsterdam, London, Istanbul, Vienna, Barcelona, Paris, Frankfurt.
How long is the training programme?
The programme runs for five days from 09:00 to 14:00, which gives 25 contact hours, including a daily 30-minute break (22.5 hours of instruction).
Quick request
Send quick request
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Request a formal quotation
Choose an available date and venue, add your participants, and we will email a formal quotation for Freight Forwarding and Shipping Operations to your business address.