Five-day professional programmes in 14 citiesClassroom, online and in-house info@aractech.com +31 85 7444446

Professional training course

Creative Problem Solving and Decision Making

We are constantly faced with problems that require us to make decisions that are mostly reached without a complex decisi... The outline covers Problem-solving and Decision-making, The Rational Approach to Problem-solving...

  • 5 daysClassroom or online
  • 13Upcoming dates
  • 7Cities
  • €1,825Fees from

Choose your format and date

  • 5 days
  • 09:00–14:00
  • Certificate of attendance

Classroom sessions

  1. 14–18 Dec 2026

    Munich

    Next date
    €2,825 + VAT
    Register
  2. 18–22 Jan 2027

    Istanbul

    €2,210 + VAT
    Register
  3. 15–19 Feb 2027

    Rome

    €2,430 + VAT
    Register
  4. 15–19 Mar 2027

    Istanbul

    €2,210 + VAT
    Register
  5. 19–23 Apr 2027

    Vienna

    €3,225 + VAT
    Register
  6. 17–21 May 2027

    Barcelona

    €2,315 + VAT
    Register
  7. 21–25 Jun 2027

    Rome

    €2,430 + VAT
    Register
  8. 19–23 Jul 2027

    Geneva

    €3,315 + VAT
    Register
  9. 16–20 Aug 2027

    Istanbul

    €2,210 + VAT
    Register
  10. 20–24 Sep 2027

    Rome

    €2,430 + VAT
    Register
  11. 18–22 Oct 2027

    Istanbul

    €2,210 + VAT
    Register
  12. 15–19 Nov 2027

    Cape Town

    Lowest fee
    €1,825 + VAT
    Register
  13. 20–24 Dec 2027

    Barcelona

    €2,315 + VAT
    Register

Online / Live sessions

  1. 14–18 Dec 2026

    Live virtual classroom

    Next date
    €1,815 + VAT
    Register
  2. 18–22 Jan 2027

    Live virtual classroom

    €1,815 + VAT
    Register
  3. 15–19 Feb 2027

    Live virtual classroom

    €1,815 + VAT
    Register
  4. 15–19 Mar 2027

    Live virtual classroom

    €1,815 + VAT
    Register
  5. 19–23 Apr 2027

    Live virtual classroom

    €1,815 + VAT
    Register
  6. 17–21 May 2027

    Live virtual classroom

    €1,815 + VAT
    Register
  7. 21–25 Jun 2027

    Live virtual classroom

    €1,815 + VAT
    Register
  8. 19–23 Jul 2027

    Live virtual classroom

    €1,815 + VAT
    Register
  9. 16–20 Aug 2027

    Live virtual classroom

    €1,815 + VAT
    Register
  10. 20–24 Sep 2027

    Live virtual classroom

    €1,815 + VAT
    Register
  11. 18–22 Oct 2027

    Live virtual classroom

    €1,815 + VAT
    Register
  12. 15–19 Nov 2027

    Live virtual classroom

    €1,815 + VAT
    Register
  13. 20–24 Dec 2027

    Live virtual classroom

    €1,815 + VAT
    Register

Introduction

Course overview

We are constantly faced with problems that require us to make decisions that are mostly reached without a complex decision-making process: are we hungry? We decide to eat. But some problems are more complex, such as prioritizing or determining why a process fails and what to do. These issues require a rational approach to resolving them. Sometimes, things get more complicated, or our decisions can significantly affect our lives, jobs, or those around us. Other times the problem is so unusual that it challenges rational and critical thinking; here lies the importance of objectively analyzing to formulate a decision, and here is when creative problem-solving and decision-making become invaluable tools.

This course covers the most important creative problem-solving and decision-making approaches. By understanding the mechanisms of thinking and providing the relevant methods and tools practiced during the sessions, participants will become more confident in solving problems and making decisions at work or in life, from simpler situations to more difficult or complex ones.

View full course outline

What you will achieve

Learning objectives

  • Build and expand decision making, critical thinking, and creative problem solving skills
  • Apply rational approaches to solving problems and making decisions
  • Utilize traditional and creative techniques for identifying causes and generating solutions
  • Practice essential tools for proper decision making
  • Employ creativity and lateral thinking as business tools

Who should attend

Target audience

  • Managers, supervisors, and administrators who will benefit from better problem-solving and decision-making, and business professionals who want to take their critical thinking to the next level by using their experience and intuition to make the right moves and decisions,

Methodology

Learning approach

  • The course uses interactive techniques, such as brief presentations by the consultant and the participants, role plays (rehearsed and impromptu), Video clips with detailed debriefs, and individual and group feedback.

Complete course outline

Five focused days of learning and application

The timings provided are estimates and may vary depending on the number of participants and the discussions taking place during the sessions. They are indicative only and do not constitute a binding commitment.

Day 1

Problem-solving and Decision-making

  1. Definition of problem, problem-solving, and decision-making
  2. The relationship between creative problem-solving and decision-making
  3. The helicopter view
  4. Coffee break
  5. The helicopter view (continued)
  6. The six-step method in problem-solving
  7. Team problem solving
  8. The link between causes and symptoms

Day 2

The Rational Approach to Problem-solving (Kepner & Tregoe)

  1. Defining the problem
  2. Writing a problem statement
  3. Techniques for recognizing problems
  4. Coffee break
  5. Techniques for recognizing problems (continued)
  6. Six critical questions to clear out
  7. The rational approach
  8. Kepner & Tregoe's approach to problem-solving

Day 3

Problem Analysis Supplementary Tools

  1. Root cause analysis
  2. Corrective actions
  3. The five-why process
  4. Coffee break
  5. The five-why process (continued)
  6. The cause and effect diagram
  7. Pareto analysis

Day 4

Decision-making Supplementary Tools

  1. Effective decision-making
  2. The How-How method
  3. Coffee break
  4. The How-How method (continued)
  5. The decision analysis worksheet
  6. Approaches to team decision-making

Day 5

Creativity and Problem-solving

  1. Uses of creativity as a business tool
  2. Lateral thinking
  3. Mental blocks to creative thinking and ways to overcome them
  4. Coffee break
  5. Mental blocks to creative thinking and ways to overcome them (continued)
  6. Brainstorming
  7. The six thinking hats

Ready to book?

Creative Problem Solving and Decision Making

Next session: 14 - 18 December 2026, Munich

Course FAQs

Questions about this course

What participants and training managers usually ask before booking Creative Problem Solving and Decision Making. Can't find your answer?

WhatsApp
What does Creative Problem Solving and Decision Making cover?

This course covers Interpersonal Skills and Self Development through a structured five-day outline focused on practical application, discussion, and implementation planning.

When is the next available session?

The next scheduled session starts on 14 - 18 December 2026. See the course schedules section for the available dates and delivery formats.

Who should attend this course?

Managers, supervisors, and administrators who will benefit from better problem-solving and decision-making, and business professionals who want to take their critical thinking to the next level by using their experience and intuition to make the right moves and decisions,

Is bilingual course delivery available?

Yes. All course materials and presentations are provided in English, while bilingual explanation and discussion support may be available depending on the selected location and trainer availability. For example, when attending a course in Istanbul, you may request a Turkish-speaking trainer to explain the English course content in Turkish. Arabic explanation support may also be requested at this location. Other languages are available in selected cities. You can choose your preferred language support as an optional preference during registration.

How can I register for a session?

Use any Register button next to the available course dates to open the participant registration page and submit your booking request for the selected session.

Is this course available online as well as classroom-based?

Check the course schedules section for currently published classroom and Online / Live sessions.

Where are classroom sessions delivered?

Current classroom venues include Munich, Istanbul, Rome, Vienna, Barcelona, Geneva, Cape Town.

How long is the training programme?

The programme runs for five days from 09:00 to 14:00, which gives 25 contact hours, including a daily 30-minute break (22.5 hours of instruction).