Global Learning for Operational Leaders
Introduction
Course overview
Many projects finish on time and within budget yet still fail to deliver the improvement the organisation paid for. The missing link is usually benefits management: the discipline of defining what value a change must produce, who owns it, how it will be measured and what has to happen after handover for it to appear.
This Benefits Realisation Management training course gives participants a complete, practical approach to identifying, mapping, planning, tracking and sustaining benefits across a single project or a full programme. Participants learn to build benefits maps that link outputs to capabilities, outcomes and strategic objectives, and to write benefit profiles with clear baselines, targets, owners and measurement methods.
The course also covers the governance, behaviours and organisational habits that turn benefits from a business-case promise into a managed result, including dis-benefits, benefit erosion, double counting, post-implementation reviews and the transfer of benefit ownership into business-as-usual operations.
