Global Learning for Operational Leaders
Classroom
14 sessions
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Online / Live
14 sessions
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Introduction
Course overview
Even with good procedures and equipment, incidents occur when human factors and culture are neglected. Fatigue, workload, communication failures and organisational pressures influence how people actually work.
This Aractech course explores human performance, error types, situational awareness, fatigue, communication, procedures design, organisational culture and how to assess and improve safety culture. Participants learn practical tools to reduce error-likely situations and build a resilient safety culture.
The course draws on research and industry case studies.
What you will achieve
Learning objectives
- Explain human factors and their role in incidents
- Distinguish types of human error and violations
- Identify error-likely situations and reduce them
- Understand fatigue, workload and situational awareness
- Assess safety culture maturity
- Implement practical culture improvement initiatives
Who should attend
Target audience
- HSE professionals
- Managers and supervisors
- Engineers designing work systems
- Operations staff
- HR professionals
- Investigation team members
Methodology
Learning approach
- Interactive presentations
- Case studies
- Culture assessment tools
- Group workshops
- Action planning
Complete course outline
Five focused days of learning and application
The timings provided are estimates and may vary depending on the number of participants and the discussions taking place during the sessions. They are indicative only and do not constitute a binding commitment.
Day 1
Human Factors Fundamentals
- What human factors are
- Human performance
- Lessons from major accidents
- Systems thinking
- Coffee break
- Systems thinking (continued)
- Just culture
- Case study: Human factors accident
Day 2
Human Error
- Error types
- Violations
- Error-likely situations
- Error reduction techniques
- Coffee break
- Error reduction techniques (continued)
- Procedure design
- Workshop: Error trap analysis
Day 3
Individual Factors
- Fatigue
- Stress and workload
- Situational awareness
- Communication
- Coffee break
- Communication (continued)
- Teamwork
- Exercise: Fatigue risk review
Day 4
Safety Culture
- Culture models
- Culture assessment
- Leadership influence
- Reporting culture
- Coffee break
- Reporting culture (continued)
- Psychological safety
- Workshop: Culture survey analysis
Day 5
Improving Culture
- Improvement strategies
- Learning teams
- Engagement
- Coffee break
- Engagement (continued)
- Measuring progress
- Sustaining change
- Capstone: Culture improvement plan
FAQ
Frequently asked questions
What does Safety Culture and Human Factors (HSE-020) cover?
This course covers Health Safety and Environment through a structured five-day outline focused on practical application, discussion, and implementation planning.
When is the next available session?
The next scheduled session starts on 16 - 20 November 2026. See the course schedules section for the available dates and delivery formats.
Who should attend this course?
HSE professionals, Managers and supervisors, Engineers designing work systems
Is bilingual course delivery available?
Yes. All course materials and presentations are provided in English, while bilingual explanation and discussion support may be available depending on the selected location and trainer availability. For example, when attending a course in Istanbul, you may request a Turkish-speaking trainer to explain the English course content in Turkish. Arabic explanation support may also be requested at this location. Other languages are available in selected cities. You can choose your preferred language support as an optional preference during registration.
How can I register for a session?
Use any Register button next to the available course dates to open the participant registration page and submit your booking request for the selected session.
Is this course available online as well as classroom-based?
Check the course schedules section for currently published classroom and Online / Live sessions.
Where are classroom sessions delivered?
Current classroom venues include Frankfurt, Barcelona, London, Istanbul, Cape Town, Paris, Vienna.
How long is the training programme?
The programme runs for five days from 09:00 to 14:00, which gives 25 contact hours, including a daily 30-minute break (22.5 hours of instruction).
Quick request
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Choose an available date and venue, add your participants, and we will email a formal quotation for Safety Culture and Human Factors to your business address.