Global Learning for Operational Leaders
Professional training course
Maintenance Masterclass
This specially curated Maintenance Masterclass takes place in London during our Summer Masterclass Series. The outline covers An introduction to the Maintenance Models of Excellence, A holistic approach to Asset Reliabil...
- 5 daysClassroom or online
- 14Upcoming dates
- 6Cities
- €2,315Fees from
Your week at a glance
- Day 1 An introduction to the Maintenance Models of Excellence
- Day 2 A holistic approach to Asset Reliability Improvement, the bigger picture
- Day 3 Improving reliability at equipment level
- Day 4 Developing a high-performance team & Work management - The Maintenance Process
- Day 5 Improving maintenance performance and more
Classroom
14 sessions
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Online / Live
14 sessions
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Introduction
Course overview
This specially curated Maintenance Masterclass takes place in London during our Summer Masterclass Series. Participants have the opportunity to learn from experts in the field of maintenance and reliability, gain practical experience from hands on workplace challenges, and gain insight into some of the most important aspects of the maintenance and reliability function.
Maintenance is a critical function, but often undervalued and underfunded. Done properly, maintenance can be a high value function improving asset performance and profits. The aim of this course is to provide maintenance professionals with additional models and tools to help them reposition and transform maintenance.
This is a gamification, challenge-based course with more time spent on exercises and case studies than a traditional lecture-based course. The Facilitator will focus on sharing the tricks of the trade and then putting them to use in meaningful, but fun workplace scenarios.
This course is designed to help experienced managers appreciate where best practice is moving, and less experienced engineers understand how to progress more efficiently through their careers.
What you will achieve
Learning objectives
- Apply award winning models of maintenance excellence to their own work place situations
- Participate in reliability improvement work with a new approach
- Understand the different types of maintenance and how to use them
- Apply the principles of maintenance excellence to change their approach to maintenance and reposition maintenance as a strategic function in their organizations
- Utilize key techniques and approaches to enable maintenance to have a more effective input in major projects and turnarounds
Who should attend
Target audience
- This course is suitable for all levels of maintenance practitioners. This includes but is not limited to; maintenance managers, maintenance supervisors, planners, project engineers, maintenance engineers, project managers, reliability engineers, operations team members and commercial managers who are active in maintenance.
Methodology
Learning approach
- This is a highly interactive course with short presentations on best practice and then a series of challenge exercises to take participants on a journey from basic maintenance to applying several world class leading approaches.
- The emphasis will be on teamwork in the exercises, guided discussion, a few videos and numerous case studies.
Complete course outline
Five focused days of learning and application
The timings provided are estimates and may vary depending on the number of participants and the discussions taking place during the sessions. They are indicative only and do not constitute a binding commitment.
Day 1
An introduction to the Maintenance Models of Excellence
- How maintenance has evolved
- Sources of best practice and benchmarking options
- The pitfalls of traditional maintenance practices
- The principles of cost-effective maintenance - where money should be invested and where money tends to be wasted
- Coffee break
- The principles of cost-effective maintenance - where money should be invested and where money tends to be wasted (continued)
- A change in thinking
- Away from cost reduction or reliability or safety
- Towards cost reduction and reliability and safety
- Aligning maintenance with the business plan and managing for performance
- How maintenance adds value to bottom line profit
Day 2
A holistic approach to Asset Reliability Improvement, the bigger picture
- Understanding the relevant management processes for any asset and operation
- The role of operations
- Getting projects right
- The reliability roadmap
- Coffee break
- The reliability roadmap (continued)
- Improving process performance
- The principles of cost-effective maintenance investment
- Running maintenance improvements and dealing with some of the people issues
- Setting goals and KPIs to track progress
Day 3
Improving reliability at equipment level
- Analyzing options to understand the underlying causes of inadequate equipment performance
- Root cause failure analysis
- Weibull analysis
- Criticality analysis
- Failure mode effects and criticality analysis
- Coffee break
- Failure mode effects and criticality analysis (continued)
- Development of effective maintenance plans
- Reactive
- Preventive
- Predictive
- Proactive
Day 4
Developing a high-performance team & Work management - The Maintenance Process
- Developing a high-performance team
- Developing an organization that will support the reliability and maintenance strategies
- Setting a reliability focused culture
- Coffee break
- Setting a reliability focused culture (continued)
- The roles of personnel outside maintenance in reliability improvement and how to engage the right people in the right way
- Leadership skills required to deliver full organizational performance
- Work management - The Maintenance Process
- Optimizing the workflow process and CMMS system performance
- Modern workflow management processes
Day 5
Improving maintenance performance and more
- Improving maintenance performance
- The latest thinking in risk management
- Separating critical work from the nice to haves
- On Time In Full work execution
- Recording work done, learning and improving future work
- Planning and executing projects with added maintenance excellence included
- Managing maintenance materials and stores
- Coffee break
- Managing maintenance materials and stores (continued)
- Use of computer-based technology
- The truths and the myths about the digital twins
- A world class leading approach to Turnaround, Shutdown and Outage Management
- Why turnarounds are the most difficult thing we do
- Where people tend to go wrong
- The greatest weaknesses of maintenance professionals
- The model of excellence for turnarounds
- The golden rules to surviving and converting turnarounds from a high risk to an opportunity
Course FAQs
Questions about this course
What participants and training managers usually ask before booking Maintenance Masterclass. Can't find your answer?
What does Maintenance Masterclass cover?
This course covers Maintenance and Engineering through a structured five-day outline focused on practical application, discussion, and implementation planning.
When is the next available session?
The next scheduled session starts on 16 - 20 November 2026. See the course schedules section for the available dates and delivery formats.
Who should attend this course?
This course is suitable for all levels of maintenance practitioners. This includes but is not limited to; maintenance managers, maintenance supervisors, planners, project engineers, maintenance engineers, project managers, reliability engineers, operations team members and commercial managers who are active in maintenance.
Is bilingual course delivery available?
Yes. All course materials and presentations are provided in English, while bilingual explanation and discussion support may be available depending on the selected location and trainer availability. For example, when attending a course in Istanbul, you may request a Turkish-speaking trainer to explain the English course content in Turkish. Arabic explanation support may also be requested at this location. Other languages are available in selected cities. You can choose your preferred language support as an optional preference during registration.
How can I register for a session?
Use any Register button next to the available course dates to open the participant registration page and submit your booking request for the selected session.
Is this course available online as well as classroom-based?
Check the course schedules section for currently published classroom and Online / Live sessions.
Where are classroom sessions delivered?
Current classroom venues include Amsterdam, London, Barcelona, Munich, Rome, Geneva.
How long is the training programme?
The programme runs for five days from 09:00 to 14:00, which gives 25 contact hours, including a daily 30-minute break (22.5 hours of instruction).
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