Global Learning for Operational Leaders
Professional training course
Facility Planning and Management (Maintenance and Engineering)
Facility management (FM) is a field that encompasses multiple disciplines to ensure functionality, comfort, safety and e... The outline covers The foundations of Facility Management & Facility Planning, Facility Manageme...
- 5 daysClassroom or online
- 12Upcoming dates
- 10Cities
- €1,625Fees from
Your week at a glance
- Day 1 The foundations of Facility Management & Facility Planning
- Day 2 Facility Management Strategy & Managing the workplace
- Day 3 Outsourcing Facility Management
- Day 4 Service delivery and performance management
- Day 5 Understand the role of Project and Maintenance Management in Facility Management and more
Classroom
12 sessions
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Online / Live
12 sessions
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Introduction
Course overview
Facility management (FM) is a field that encompasses multiple disciplines to ensure functionality, comfort, safety and efficiency of the built environment by integrating people, place, process and technology. FM is categorized as either ‘Hard’ or ‘Soft’ and often involves a range of third-party providers that must be carefully managed.
What you will achieve
Learning objectives
- Define the foundations of Facility Management and understand Facility Management strategies
- Outline the considerations in Facility Planning
- Understand service delivery and performance management
- Adopt best practice in managing the Facility Management function
- Understand the role of project and maintenance management in Facility Management
- Understand sustainability in Facility Management
- Outsource key Facility Management operations to third party organizations
Who should attend
Target audience
- Personnel who are interested in learning facility management and the considerations that affect facility management.
Methodology
Learning approach
- The course uses a mix of interactive and hands-on techniques. In addition to brief presentations by the facilitator and the participants, there are numerous individual and group exercises, videos and problem solving activities.
Complete course outline
Five focused days of learning and application
The timings provided are estimates and may vary depending on the number of participants and the discussions taking place during the sessions. They are indicative only and do not constitute a binding commitment.
Day 1
The foundations of Facility Management & Facility Planning
- The foundations of Facility Management
- Key concepts
- Core competencies
- Roles and responsibilities
- Coffee break
- Facility Planning
- Key issues
- Utilizing space
- Stakeholder management
- Risks
Day 2
Facility Management Strategy & Managing the workplace
- Facility Management Strategy
- The business context and drivers
- Strategy formulation, analysis, development and implementation
- FM Strategy checklist
- Coffee break
- Managing the workplace
- People management
- Productivity
- Health, safety and security
- 5S
Day 3
Outsourcing Facility Management
- The outsourcing decision
- FM and procurement
- The outsourcing process
- Coffee break
- The outsourcing process (continued)
- Developing the contract
- Specifying the service
Day 4
Service delivery and performance management
- Continuity of service
- End user requirements
- Managing service providers
- Coffee break
- Managing service providers (continued)
- Managing performance
- SLA’s / KPI’s
- Dealing with poor performance
Day 5
Understand the role of Project and Maintenance Management in Facility Management and more
- Understand the role of Project and Maintenance Management in Facility Management
- Project Management phases and skills
- Maintenance management essentials
- Continuous improvement in FM
- Coffee break
- Understand Sustainability in Facility Management
- The sustainability agenda
- Environmental considerations
- CSR
- Innovation
Course FAQs
Questions about this course
What participants and training managers usually ask before booking Facility Planning and Management (Maintenance and Engineering). Can't find your answer?
What does Facility Planning and Management (Maintenance and Engineering) cover?
This course covers Maintenance and Engineering through a structured five-day outline focused on practical application, discussion, and implementation planning.
When is the next available session?
The next scheduled session starts on 18 - 22 January 2027. See the course schedules section for the available dates and delivery formats.
Who should attend this course?
Personnel who are interested in learning facility management and the considerations that affect facility management.
Is bilingual course delivery available?
Yes. All course materials and presentations are provided in English, while bilingual explanation and discussion support may be available depending on the selected location and trainer availability. For example, when attending a course in Istanbul, you may request a Turkish-speaking trainer to explain the English course content in Turkish. Arabic explanation support may also be requested at this location. Other languages are available in selected cities. You can choose your preferred language support as an optional preference during registration.
How can I register for a session?
Use any Register button next to the available course dates to open the participant registration page and submit your booking request for the selected session.
Is this course available online as well as classroom-based?
Check the course schedules section for currently published classroom and Online / Live sessions.
Where are classroom sessions delivered?
Current classroom venues include Dubai, Munich, Madrid, Geneva, Istanbul, Cape Town, Barcelona, Vienna, Paris, Frankfurt.
How long is the training programme?
The programme runs for five days from 09:00 to 14:00, which gives 25 contact hours, including a daily 30-minute break (22.5 hours of instruction).
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Choose an available date and venue, add your participants, and we will email a formal quotation for Facility Planning and Management to your business address.