Global Learning for Operational Leaders
Classroom
15 sessions
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Online / Live
15 sessions
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Introduction
Course overview
Course Introduction
Procurement is the vital organizational process of acquiring goods and materials in the most cost-effective manner, acknowledged as a key driver of profitability through cost reduction.
This Advanced Procurement Skills training course delves into the purchasing process within the broader supply chain context, emphasizing the crucial relationships with suppliers and customers.
Course content
Five focused days of learning and application
Day 1
Purchasing and the Organisation
- Purchasing and its contribution to the organisation
- The Supply Chain
- The influence of the External Environment
- Coffee break
- The influence of the External Environment (continued)
- Purchasing Organisations
- The Procurement Cycle
- Critical Supply Strategies
Day 2
Supplier Management
- Transforming the Supplier Relationship
- Supplier Evaluation Criteria
- Appropriate Supplier Methodologies
- Coffee break
- Appropriate Supplier Methodologies (continued)
- Total Cost Approach
- How to be a Good Customer
- Shrinking the Supplier Base
Day 3
Communication and Change
- Communication techniques of verbal, non-verbal and written
- Methods of communication lead to more productive work and minimize stress
- Communication and interaction openness develops trust
- Coffee break
- Communication and interaction openness develops trust (continued)
- Identification of interpersonal interaction methods
- Recognizing response to and perceptions of change
- Analysing and preparing for the human reaction to change
Day 4
Negotiation Techniques
- Avoiding Confrontational Negotiating
- Developing Active Listening Skills
- Negotiating with an Angry Person
- Coffee break
- Negotiating with an Angry Person (continued)
- Power Closes that are used on the Buyer
- Understanding the other Negotiator’s Power
- Negotiation Tactics and Countermeasures
Day 5
Managing Procurement Talent
- Attract and Retain Supply Management Talent
- Supplier Measurement
- Coffee break
- Supplier Measurement (continued)
- Vendor Rating
- Action Planning
FAQ
Frequently asked questions
What does Advanced Procurement Skills (PSCM-011) cover?
This course covers Procurement and Supply Chain Management through a structured five-day outline focused on practical application, discussion, and implementation planning.
When is the next available session?
The next scheduled session starts on 5 - 9 October 2026. See the course schedules section for the available dates and delivery formats.
Who should attend this course?
This programme is designed for professionals responsible for strategy, operations, transformation, or delivery leadership.
Is bilingual course delivery available?
Yes. All course materials and presentations are provided in English, while bilingual explanation and discussion support may be available depending on the selected location and trainer availability. For example, when attending a course in Istanbul, you may request a Turkish-speaking trainer to explain the English course content in Turkish. Arabic explanation support may also be requested at this location. Other languages are available in selected cities. You can choose your preferred language support as an optional preference during registration.
How can I register for a session?
Use any Register button next to the available course dates to open the participant registration page and submit your booking request for the selected session.
Is this course available online as well as classroom-based?
Check the course schedules section for currently published classroom and Online / Live sessions.
Where are classroom sessions delivered?
Current classroom venues include Frankfurt, Rome, Kuala lumpur, Istanbul, Cape Town, Barcelona, Paris.
How long is the training programme?
The programme runs for five days, with up to five training hours per day, from 9:00 AM to 2:00 PM. Each programme includes a total of 25 training hours.
Quick request
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Request a formal quotation
Choose an available date and venue, add your participants, and we will email a formal quotation for Advanced Procurement Skills to your business address.