Global Learning for Operational Leaders
Classroom
12 sessions
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Online / Live
12 sessions
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Introduction
Course overview
Network problems affect every user and service. Network administrators need structured skills to configure, monitor and troubleshoot networks quickly and reliably.
This Aractech course covers network fundamentals, switching and routing, VLANs, IP addressing, wireless networks, network services, monitoring tools and systematic troubleshooting methods. Participants practise configuration and troubleshooting using lab scenarios.
The course builds practical, vendor-neutral networking skills.
What you will achieve
Learning objectives
- Explain network fundamentals and protocols
- Configure switches, VLANs and routing
- Manage IP addressing and network services
- Administer wireless networks
- Monitor network performance
- Troubleshoot network problems systematically
Who should attend
Target audience
- Network administrators
- IT support engineers
- Infrastructure technicians
- System administrators
- IT professionals new to networking
- Help desk leads
Methodology
Learning approach
- Hands-on labs
- Demonstrations
- Troubleshooting scenarios
- Diagramming exercises
- Group discussions
Complete course outline
Five focused days of learning and application
The timings provided are estimates and may vary depending on the number of participants and the discussions taking place during the sessions. They are indicative only and do not constitute a binding commitment.
Day 1
Networking Fundamentals
- Network models
- Ethernet
- IP addressing
- Subnetting
- Coffee break
- Subnetting (continued)
- Network devices
- Lab: Subnetting exercise
Day 2
Switching and Routing
- Switch configuration
- VLANs
- Routing basics
- Routing protocols overview
- Coffee break
- Routing protocols overview (continued)
- Redundancy
- Lab: VLAN configuration
Day 3
Services and Wireless
- DNS and DHCP
- NAT
- Wireless networks
- Quality of service
- Coffee break
- Quality of service (continued)
- Documentation
- Lab: Wireless setup
Day 4
Monitoring
- Monitoring tools
- SNMP and flow data
- Performance baselines
- Alerts
- Coffee break
- Alerts (continued)
- Capacity
- Exercise: Monitoring dashboard
Day 5
Troubleshooting
- Troubleshooting methodology
- Common issues
- Diagnostic tools
- Coffee break
- Diagnostic tools (continued)
- Root cause
- Documentation
- Capstone: Troubleshooting challenge
FAQ
Frequently asked questions
What does Network Administration and Troubleshooting (IMCS-024) cover?
This course covers IT Management and Cyber Security through a structured five-day outline focused on practical application, discussion, and implementation planning.
When is the next available session?
The next scheduled session starts on 11 - 15 January 2027. See the course schedules section for the available dates and delivery formats.
Who should attend this course?
Network administrators, IT support engineers, Infrastructure technicians
Is bilingual course delivery available?
Yes. All course materials and presentations are provided in English, while bilingual explanation and discussion support may be available depending on the selected location and trainer availability. For example, when attending a course in Istanbul, you may request a Turkish-speaking trainer to explain the English course content in Turkish. Arabic explanation support may also be requested at this location. Other languages are available in selected cities. You can choose your preferred language support as an optional preference during registration.
How can I register for a session?
Use any Register button next to the available course dates to open the participant registration page and submit your booking request for the selected session.
Is this course available online as well as classroom-based?
Check the course schedules section for currently published classroom and Online / Live sessions.
Where are classroom sessions delivered?
Current classroom venues include Barcelona, Geneva, Rome, Cape Town, Amsterdam, London.
How long is the training programme?
The programme runs for five days from 09:00 to 14:00, which gives 25 contact hours, including a daily 30-minute break (22.5 hours of instruction).
Quick request
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Choose an available date and venue, add your participants, and we will email a formal quotation for Network Administration and Troubleshooting to your business address.