Global Learning for Operational Leaders
Introduction
Course overview
Large infrastructure projects involve many contracts, designers, utilities, authorities, operators, landowners and communities. Most serious problems on these projects arise at the boundaries between parties: where one package ends and another begins, where new works meet existing assets, and where project needs collide with stakeholder expectations.
This Interface and Stakeholder Management in Infrastructure Projects training course provides practical methods for identifying, managing and controlling interfaces and for engaging stakeholders effectively. Participants learn how to build interface registers and matrices, define interface agreements, coordinate design and construction across packages, manage utility diversions and third-party approvals, and plan stakeholder and community engagement.
The course draws on case studies from transport, energy, water and urban development programmes.