Global Learning for Operational Leaders
Professional training course
Certified Accounts Receivable Professional
A sizable share of a company's working capital is tied up in Accounts Receivable (AR), posing a high liquidity risk. The outline covers Credit Policies Management & Outline of a credit policy, The Billing Process, You Ma...
- 5 daysClassroom or online
- 13Upcoming dates
- 7Cities
- €1,925Fees from
Classroom
13 sessions
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Online / Live
13 sessions
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Introduction
Course overview
A sizable share of a company's working capital is tied up in Accounts Receivable (AR), posing a high liquidity risk. In this course, we expand your knowledge and expertise in AR. This will enable you and your organization to manage your accounts receivable effectively without compromising your credit sales.
What you will achieve
Learning objectives
- Develop effective credit policies that meet a company’s objectives
- Use billing best practices techniques
- Employ effective collection policies
- Partner with the sales force for the benefit of the company
- Evaluate the Accounts Receivable process and implement best practices
- Apply tools and techniques to monitor AR performance effectively
Who should attend
Target audience
- Accounts Receivable department managers, credit managers, AR staff, AR and revenue accountants, credit officers, billing and collection clerks, AR specialists, and professionals in accounting, finance, operations, and sales who interact with the Accounts Receivable and credit department.
Methodology
Learning approach
- This course demonstrates theoretical and practical core topics and introduces Excel for managing Accounts Receivable. The course also features role-playing and presentations by participants.
Complete course outline
Five focused days of learning and application
The timings provided are estimates and may vary depending on the number of participants and the discussions taking place during the sessions. They are indicative only and do not constitute a binding commitment.
Day 1
Credit Policies Management & Outline of a credit policy
- Credit Policies Management
- Credit department responsibility
- Factors affecting credit policies
- The five Cs of credit
- Non-financial factors affecting credit decisions
- Outline of a credit policy
- Credit department mission
- Credit department objectives
- Coffee break
- Roles and responsibilities
- Procedures
- Measuring results
- Reviewing new accounts
- Re-evaluating existing accounts
- Financial statements: What to look for
- Analyzing selected financial ratios
- Setting the credit limit
- Establishing a profitable relationship with the customer
- Meeting the needs of the customer
Day 2
The Billing Process
- An efficient billing process means faster collection
- Preventing the fatal mistake: Sending the bill with errors
- The use of technology
- Coffee break
- The use of technology (continued)
- Impact of up-front operations on billing
- Best practices in billing
Day 3
You Made the Sale; Now Collect Your Money & The Relationship Between Sales and Credit
- You Made the Sale; Now Collect Your Money
- Cash: It is worth your efforts
- Tips, techniques, and guidelines for faster collection
- Importance of setting a collection policy
- Using different collection approaches
- Strategies in dispute management
- Best practices in collection
- Coffee break
- Best practices in collection (continued)
- Accounts Receivable factoring, pledging, and assignment
- The Relationship Between Sales and Credit
- Breaking the ice
- Maintaining credit sales relationships
- Improving relationships with sales
- Customers not meeting credit standards
- Role of sales in issuing credit and in collection
Day 4
Accounts Receivable Process Analysis
- Improving the quality of Accounts Receivable
- Aging of Accounts Receivable and bad-debt reserves
- Alternatives to computing bad-debt
- Reducing bad-debt write-offs
- Calculating Accounts Receivable turnover
- Calculating Days Sales Outstanding (DSO)
- Coffee break
- Calculating Days Sales Outstanding (DSO) (continued)
- Calculating Best Possible Days Sales Outstanding (BPDSO)
- Collection Effectiveness Index (CEI)
- Analyzing the operating and cash cycles
- Managing AR through portfolio strategy
- Analyzing the size, composition, and complexity of the AR portfolio
- Segmenting the portfolio
- Formulating an approach for specific segments
Day 5
Staying in Control
- Internal controls in AR processes
- AR and the monthly closing of accounts
- Outsourcing of Accounts Receivable functions
- Coffee break
- Outsourcing of Accounts Receivable functions (continued)
- AR and working capital management
- Factoring of accounts receivable
Course FAQs
Questions about this course
What participants and training managers usually ask before booking Certified Accounts Receivable Professional. Can't find your answer?
What does Certified Accounts Receivable Professional cover?
This course covers Accounting and Finance through a structured five-day outline focused on practical application, discussion, and implementation planning.
When is the next available session?
The next scheduled session starts on 21 - 25 December 2026. See the course schedules section for the available dates and delivery formats.
Who should attend this course?
Accounts Receivable department managers, credit managers, AR staff, AR and revenue accountants, credit officers, billing and collection clerks, AR specialists, and professionals in accounting, finance, operations, and sales who interact with the Accounts Receivable and credit department.
Is bilingual course delivery available?
Yes. All course materials and presentations are provided in English, while bilingual explanation and discussion support may be available depending on the selected location and trainer availability. For example, when attending a course in Istanbul, you may request a Turkish-speaking trainer to explain the English course content in Turkish. Arabic explanation support may also be requested at this location. Other languages are available in selected cities. You can choose your preferred language support as an optional preference during registration.
How can I register for a session?
Use any Register button next to the available course dates to open the participant registration page and submit your booking request for the selected session.
Is this course available online as well as classroom-based?
Check the course schedules section for currently published classroom and Online / Live sessions.
Where are classroom sessions delivered?
Current classroom venues include Amsterdam, Barcelona, Frankfurt, Rome, Kuala lumpur, London, Munich.
How long is the training programme?
The programme runs for five days from 09:00 to 14:00, which gives 25 contact hours, including a daily 30-minute break (22.5 hours of instruction).
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