Global Learning for Operational Leaders
Classroom
14 sessions
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Online / Live
14 sessions
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Introduction
Course overview
The overall aim of this course is to assist participants in identifying project stakeholders and managing their expectations. Participants will learn how to develop stakeholder management plans, stakeholder registers, and strategies for effectively engaging stakeholders in project decisions and execution.
The course also aims at sharpening participants’ leadership, negotiation, communication, and conflict management skills to foster the appropriate stakeholder engagement in project decisions and activities.
What you will achieve
Learning objectives
- Categorize project stakeholders and build the stakeholder management plan
- Analyze the interest and influence of project stakeholders
- Arrange the stakeholder communication channels and manage stakeholder conflicts
- Choose the appropriate leadership style for each project stakeholder
- Apply win-win negotiation techniques with project stakeholders
Who should attend
Target audience
- Project managers, members of project offices, project sponsors, functional managers, senior management and individuals interested in project stakeholder management. Meirc has been reviewed and approved by the PMI® Authorized Training Partner Program. This course is worth 30 Professional Development Units (PDUs).
- Target Competencies
- Managing projects
- Planning
- Leading
- Communicating
- Conflict resolving
- Negotiating
Methodology
Learning approach
- The course uses a mix of interactive techniques, such as brief presentations by consultant and participants coupled with a number of psychometric assessments. The course also features the use of a number of group exercises and case studies followed by plenary discussions.
Complete course outline
Course outline and key learning areas
The timings provided are estimates and may vary depending on the number of participants and the discussions taking place during the sessions. They are indicative only and do not constitute a binding commitment.
Module 1
Stakeholder management overview
Module 2
Defining project stakeholders
- APM Definition
- PMI Definition
- A practical definition of project stakeholders
Module 3
Stakeholders management skills set
- Technical skills
- Business insights
- People skills
Module 4
Categorizing and prioritizing project stakeholders
- Dimensions of stakeholders categorization
- Power and interest matrix
- Power and influence matrix
- Power and knowledge matrix
- Stakeholders engagement assessment matrix
- Developing stakeholder register
- Stakeholder management plan
- Stakeholder groups classification
Module 5
Managing project stakeholder communications
- Stakeholder communication plan
- Stakeholder communication channels
- Holistic approach to communication
- Managing stakeholders in a virtual world
- Managing difficult stakeholders
- Managing project stakeholders conflicts
- Conflict management styles
- Factors affecting conflict modes
FAQ
Frequently asked questions
What does Managing Project Stakeholders (PM-004) cover?
This course covers Project Management through a structured five-day outline focused on practical application, discussion, and implementation planning.
When is the next available session?
The next scheduled session starts on 16 - 20 November 2026. See the course schedules section for the available dates and delivery formats.
Who should attend this course?
Project managers, members of project offices, project sponsors, functional managers, senior management and individuals interested in project stakeholder management. Meirc has been reviewed and approved by the PMI® Authorized Training Partner Program. This course is worth 30 Professional Development Units (PDUs)., Target Competencies, Managing projects
Is bilingual course delivery available?
Yes. All course materials and presentations are provided in English, while bilingual explanation and discussion support may be available depending on the selected location and trainer availability. For example, when attending a course in Istanbul, you may request a Turkish-speaking trainer to explain the English course content in Turkish. Arabic explanation support may also be requested at this location. Other languages are available in selected cities. You can choose your preferred language support as an optional preference during registration.
How can I register for a session?
Use any Register button next to the available course dates to open the participant registration page and submit your booking request for the selected session.
Is this course available online as well as classroom-based?
Check the course schedules section for currently published classroom and Online / Live sessions.
Where are classroom sessions delivered?
Current classroom venues include Frankfurt, Rome, Cape Town, Barcelona, Paris, Vienna.
How long is the training programme?
The programme runs for five days, with up to five training hours per day, from 9:00 AM to 2:00 PM. Each programme includes a total of 25 training hours.
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