Why Attend
The overall aim of this course is to assist participants in identifying project stakeholders and managing their expectations. Participants will learn how to develop stakeholder management plans, stakeholder registers, and strategies for effectively engaging stakeholders in project decisions and execution.
The course also aims at sharpening participants’ leadership, negotiation, communication, and conflict management skills to foster the appropriate stakeholder engagement in project decisions and activities.
Course Methodology
The course uses a mix of interactive techniques, such as brief presentations by consultant and participants coupled with a number of psychometric assessments. The course also features the use of a number of group exercises and case studies followed by plenary discussions.
Course Objectives
By the end of the course, participants will be able to:
Target Audience
Project managers, members of project offices, project sponsors, functional managers, senior management and individuals interested in project stakeholder management. Meirc has been reviewed and approved by the PMI® Authorized Training Partner Program. This course is worth 30 Professional Development Units (PDUs).
Target Competencies
Stakeholder management overview
Defining project stakeholders
APM Definition
PMI Definition
A practical definition of project stakeholders
Stakeholders management skills set
Technical skills
Business insights
People skills
Categorizing and prioritizing project stakeholders
Dimensions of stakeholders categorization
Power and interest matrix
Power and influence matrix
Power and knowledge matrix
Stakeholders engagement assessment matrix
Developing stakeholder register
Stakeholder management plan
Stakeholder groups classification
Managing project stakeholder communications
Stakeholder communication plan
Stakeholder communication channels
Holistic approach to communication
Managing stakeholders in a virtual world
Managing difficult stakeholders
Managing project stakeholders conflicts
Conflict management styles
Factors affecting conflict modes
Leading project stakeholders
Project managers as leaders
Disciplines of leading project stakeholders
Leadership time continuum
Leadership capability continuum
The leadership matrix
The leadership matrix actions
Choosing the right leadership style for stakeholders
Situational leadership model
Negotiating with project stakeholders
Types of negotiations
Negotiation mindsets
Critical concepts of win-win negotiation
Characteristics of good negotiators
Negotiations and building coalitions
Stages of negotiation process
Negotiation strategies
Negotiation best practices
aractech is the region’s leading provider of in-house custom-designed courses. We have been tailoring in-house solutions for our clients aimed at helping them achieve short term training wins or long term strategic requirements. In addition to being significantly cost effective, these courses are constantly in demand because they:
We offer group and corporate discounts on many courses. These discounts are available for clients who want to maximize their return on investment.
We offer individual discounts on many courses for people who are self-sponsored and make their payment in full and upfront at the time of registration.
Nominations to our public courses are to be processed by the client’s HR/Training department except for self-nominations which are to be paid in advance using the “payment by self” option on the online registration form. A refund will be issued back to the client in the event of course cancellation or seat unavailability. Registration confirmation is subject to aractech's review of registration request and seat availability.
Clients are responsible for any type of tax levied in their country.
If you are interested in having a course custom-designed for your organization, please submit a request using the link below. Once we receive your duly completed request, one of our business development professionals or consultants will get in touch with you to understand your requirements with more detail and answer any relevant questions you may have. After all pertinent information has been exchanged, we will work on the custom-designed request and send you the proposal you require and work with you to identify the ideal period and place for delivering the custom-designed solution.