Global Learning for Operational Leaders
Course HRT-007
Competency-Based Interviewing
Despite the various advancements in human psychology and assessment of talent and competence, such as psychometrics and... The outline covers The Interview as a Method of Selection, Competency-Based Interviews (CBI), Con...
- 5 daysClassroom or online
- 13Upcoming dates
- 7Cities
- €1,625Fees from
Classroom
13 sessions
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Online / Live
13 sessions
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Introduction
Course overview
Despite the various advancements in human psychology and assessment of talent and competence, such as psychometrics and multi-rater evaluation, interviews remain the most preferred method for ‘getting to know’ a candidate.
Most interviews fail to achieve their intended level of reliability due to poor pre-interview preparation, improper questioning, or the infamous reliance on first impressions and gut feelings.
This workshop is designed to mitigate all the common mistakes untrained interviewers commit when meeting with job candidates.
The workshop aims to highlight why interviews highly impact hiring decisions and what steps can be taken to increase their reliability while ensuring legally defensible levels of fairness and consistency.
What you will achieve
Learning objectives
- List the main types of selection interviews and when and how to use each
- Design a competency-based interview guide and use it to conduct a probing interview
- Use data collected from interviews to complete a gap analysis and decide on the most suitable candidate
Who should attend
Target audience
- This workshop is targeted at anyone involved in assessing candidates before hiring. It is particularly beneficial to line managers interviewing candidates for vacancies in their respective functions. The workshop is ideal for professionals in human resources, especially those working in recruitment, selection, and workforce planning.
Methodology
Learning approach
- The workshop is experiential; a small percentage of the time is used to debunk some of the common myths related to interviewing, and the rest is dedicated to activities and exercises aimed at ‘test-driving’ the skill of competency-based interviewing.
Complete course outline
Five focused days of learning and application
The timings provided are estimates and may vary depending on the number of participants and the discussions taking place during the sessions. They are indicative only and do not constitute a binding commitment.
Day 1
The Interview as a Method of Selection
- Reliability and validity of interviews
- Problems with typical interviews: Before, during, and after
- Coffee break
- Problems with typical interviews: Before, during, and after (continued)
- Screening and biographical interviews
- Panel interviews: Dos and Don’ts
Day 2
Competency-Based Interviews (CBI)
- Preparing a competency-based interview guide
- Standardizing questions
- Coffee break
- Standardizing questions (continued)
- Organizing venue and material
Day 3
Conducting a CBI (Part 1)
- The structure of a CBI
- The questioning options
- Coffee break
- The questioning options (continued)
- The STAR funneling technique
Day 4
Conducting a CBI (Part 2)
- Disallowed questions
- Coffee break
- Disallowed questions (continued)
- Closing the interview
Day 5
Post Interview Steps
- Classifying and evaluating captured data
- Linking data with a competency guide
- Coffee break
- Linking data with a competency guide (continued)
- The selection decision
Course FAQs
Questions about this course
What participants and training managers usually ask before booking Competency-Based Interviewing. Can't find your answer?
What does Competency-Based Interviewing (HRT-007) cover?
This course covers Human Resources and Training through a structured five-day outline focused on practical application, discussion, and implementation planning.
When is the next available session?
The next scheduled session starts on 21 - 25 December 2026. See the course schedules section for the available dates and delivery formats.
Who should attend this course?
This workshop is targeted at anyone involved in assessing candidates before hiring. It is particularly beneficial to line managers interviewing candidates for vacancies in their respective functions. The workshop is ideal for professionals in human resources, especially those working in recruitment, selection, and workforce planning.
Is bilingual course delivery available?
Yes. All course materials and presentations are provided in English, while bilingual explanation and discussion support may be available depending on the selected location and trainer availability. For example, when attending a course in Istanbul, you may request a Turkish-speaking trainer to explain the English course content in Turkish. Arabic explanation support may also be requested at this location. Other languages are available in selected cities. You can choose your preferred language support as an optional preference during registration.
How can I register for a session?
Use any Register button next to the available course dates to open the participant registration page and submit your booking request for the selected session.
Is this course available online as well as classroom-based?
Check the course schedules section for currently published classroom and Online / Live sessions.
Where are classroom sessions delivered?
Current classroom venues include Rome, Istanbul, Cape Town, Barcelona, Paris, Frankfurt, Geneva.
How long is the training programme?
The programme runs for five days from 09:00 to 14:00, which gives 25 contact hours, including a daily 30-minute break (22.5 hours of instruction).
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